Corporate HR ManagerParks Hospitality Group Raleigh, NC
A property of: Parks Hospitality Group
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Job Description

Parks Hospitality Group is seeking a highly enthusiastic hotelier to join our team as its Corporate Human Resources Manager. This position offers a fun and exciting opportunity to work with a rapidly growing "service first" company. The Corporate Human Resources Manager is responsible for payroll processing, employee development, benefits administration, labor laws regulation, and recruiting processes while conducting miscellaneous administrative tasks and ensuring employees’ wellness. The position will work closely with the Senior Leadership Team to ensure effective planning and implementation of HR initiatives to support a growing organization. This position offers competitive pay, vacation, paid time off, 401K, relocation, medical/dental/vision, short-term/long-term disability, life insurance, FSA, fitness reimbursements, worldwide employee travel discounts, and more!

Successful Candidates will Demonstrate:

  • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
  • A true hands-on approach as well as the ability to successfully monitor the “pulse” of the employees to ensure a high level of employee engagement
  • Passion for innovative HR solutions and process improvement
  • Strong project management skills
  • Success in creating and driving effective employee relations, retention and bonus programs
  • The ability to be comfortable with being “hands-on” and not be afraid to “roll up your sleeves”
  • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
  • The ability to manage multiple priorities simultaneously – orientated on results
  • Excellent organizational and interpersonal skills

Key Responsibilities Include:

Staffing & Recruiting Responsibilities

  • Working with VP of Operations, identify staff vacancies and support hiring managers with recruitment, interviewing and selecting applicants
  • Participate in job/career recruiting events
  • Guide and inform hiring managers on candidate selection during interview processes
  • Update and maintain job descriptions across the organization
  • Manage applicant tracking process and systems
  • Establish screening and interviewing processes
  • Conduct and analyze exit interviews and make actionable recommendations based on insights

Compensation and Benefits Responsibilities

  • Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
  • Leads participation in at least one salary survey per year. Monitors best practices in compensation and benefits through research and up-to-date information on available products.
  • Leverage HR software to optimize payroll and employee benefits administration
  • Serving as the main point of contact for benefits administration and coordination of educational sessions
  • Maintain employee benefits package for various employee groups
  • Supervise employees’ bonuses, leaves, and absences administration

Training and Development Responsibilities

  • Work with Hotel General Managers to assess training needs
  • Develop and apply efficient training programs and evaluate results through Parks University
  • Create and manage a performance review system to drive employee development
  • Organize and schedule seminars, workshops, and conferences based on the company’s needs
  • Prepare a comprehensive new employee orientation and engaging new staff onboarding
  • Design training sessions for sensitive subjects such as sexual harassment and diversity & inclusion (DI)
  • Introduce and manage career development and mentorship programs across all company’s departments
  • Manages employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, and monthly or quarterly newsletters.

Labor Law and Regulations Responsibilities

  • Maintain, update, and enforce human resource policies and procedures
  • Maintain company wide handbook, will be the subject matter expert on company policies
  • Monitor and implement applicable human resource federal and state requirements to ensure legal compliance 
  • Conduct investigations on employees’ records and background to protect the company
  • Represent the organization at hearings when necessary
  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Retain historical human resource records by designing an effective filing system and keeping past and current records

Employee Wellness and Safety Responsibilities

  • Schedule and conduct job evaluations and take action to improve the employee experience
  • Nurture a positive, pleasant, and welcoming working environment through team building activities
  • Design and implement risk management procedures and execute best practices to ensure workplace safety
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Take necessary actions to manage conflict, both internal and external
  • Use influence and coaching skills to cultivate a culture that reflects the company’s culture and core values
  • Evaluate and maintain corporate mission, vision, values, and company culture. Survey, measure temperature, and report on general health of culture

Job Requirements

Knowledge, Skills and Abilities Required:

  • Bachelor’s degree in Human Resources Management, Business Administration, or related field
  • 3+ years of experience working in the human resources field
  • Experience in labor relations and compliance preferred
  • Experience in managing compensation and benefits programs preferred 
  • Experience in implementing tactics to improve performance management preferred
  • Ability to work with a human resource information system (HRIS) – ADP Workforce Now
  • Ability to develop and manage interpersonal relationships at all levels of the company
  • Excellent communication skills, both written and verbal
  • Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
  • Knowledge of federal labor laws 

Preferred Qualifications

  • Human resources certification (PHR or SHRM)
  • Knowledge of state, and local laws governing employee relations practices
  • Demonstrable experience with human resources metrics and knowledge of HR databases
  • Pragmatic experience with compensation planning, negotiation, and implementation
  • Experience leading Diversity & Inclusion initiatives
  • Working knowledge of employment regulations (ADA, EEO, FMLA, FLSA) and the ability to appropriately spot employment risk issues
  • Ability to travel as needed
  • Ability to thrive in a fast-paced environment and to navigate leaders through a variety of organizational changes.

Job Details

Mid level

About this location

building Type:


401(K) Matching
Child Care Benefits
Company Discounts
Dental Benefits
Disability Insurance
Fitness Subsidies
Health Insurance Benefits
Job Training
Life Insurance
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Parks Hospitality Group
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Address4242 Six Forks Road, Raleigh, NC, 27609 View map
Property typeOffice 
building TypeCommercial 
Company Logo
This property is managed by
Parks Hospitality Group