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Conference Services & Catering ManagerMaybourne Beverly HillsBeverly Hills, CA
A property of: Maybourne Beverly Hills
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Job Description

  

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

The Conference Services & Catering Manager at Maybourne Beverly Hills Hotel is responsible for overseeing the functions of Catering and Conference Services to include in-house visits with new prospects and existing clients. 

What will I be doing?

The position has overall responsibility for executing all property events with a seamless turnover from Catering/CS to operations and back to Catering/CS. Ensures the team meets all guest needs with a focus on growing event revenues and maximizes the financial performance of the department. 

Specifically, you would be responsible for performing the following tasks to the highest standards:

  • With high integrity, strives to provide a 5-star experience to guests and colleagues, while providing excellent hospitality.
  • Works with the Director of Catering and Conference Services, General Manager, Executive Chef, and Sales/Catering/CS team to develop and execute revenue management strategies to maximize space usage while driving higher average checks.
  • Works closely with Catering/CS team to ensure financial accuracy with forecasting.
  • Work collaboratively with the Executive Chef to develop creative, innovative catering menus and packages.
  • Ensures that the catering team is properly deployed, is working the correct market segments, and participates in strategic networking activities.
  • Works with culinary team to ensure pricing of catering menus is consistent with the competitive set.
  • Create and distribute clear, accurate, and concise Banquet Event Orders that convey client needs with extreme attention to detail, resulting in total client satisfaction.
  • Conduct client site inspections.
  • Demonstrate a high level of creativity, personal commitment to service excellence, and an emotional sense of gracious hospitality.
  • Create and develop sales strategies and then execute actions to meet or exceed sales targets. Sell, promote and develop business through catering and events.
  • Ensure that all bookings are forecasting accurate revenues and ensure that all contracted minimums for food and beverage and rental are exceeded.
  • Meet with meeting and event clients prior to the event start to reconfirm final attendance, meal schedule, and other last-minute requirements, if any, communicating changes to other departments, as required.
  • Ensure all events are reflected accurately on function boards, set up on time, completed in accordance with BEO’s and attend to last-minute requests for changes or additional requirements.


What are we looking for?

Maybourne Hotel Group has been a leader in the hospitality industry. Every Colleague of Maybourne Beverly Hills is responsible to ensure that each and every guest has a most memorable experience. This experience begins with the safety and security of our hotel and staff and is enhanced by going the extra mile in our efforts. Each colleague plays a crucial role in the maintenance of their workspace before and during their shift, and our guest’s experience is always the top priority. 

Every Colleague must foster the ability to embrace and champion the Maybourne Beverly Hills Purpose: 

Providing guests with the most memorable experience


1. Go the EXTRA mile in our efforts

2. Be Respectful to our guests and colleagues

3. Deliver service in a caring fashion

4. Be OUTSTANDING

5. Express your own personality – Create your legacy

6. Be your natural self – Be genuine and sincere with the guest and colleagues

Who you would be working for:

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, and The Maybourne Beverly Hills – four of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills in California, through and through.

  

Company Benefits


  • Medical/Dental/Vision Insurance
  • Company matched 401(k) plan
  • Company matched Health Savings Plan
  • Flexible Spending
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Leave
  • Employee Assistance Program
  • Employee Recognition Programs
  • ColleagueMeals
  • Colleague Referral Incentive Program

Job Requirements

 

  • Ability to work with detail, prepare and review a large volume of work rapidly and accurately. 
  • Minimum of three years in a Hotel Catering Manager position.
  • Proficiency in the English language sufficient to interact effectively and graciously with clients, and to write clear and grammatically correct business correspondence such as proposals, memorandums, and event orders
  • Proven successful track record of closing sales and negotiating large dollar volume financial contracts.
  • Skill in prioritizing and organizing assignments when faced with a heavy workload, deadlines, and compelling requests for service.
  • Working knowledge of catering and conferencing business, including menu- planning, current trends in food and entertaining, basic room set-ups and capacities, and audio/visual equipment.
  • Ability to travel to national and international destinations to conduct business trips.
  • Proficient with MS Office programs such as Word, Excel, PowerPoint, and Outlook.
  • Effective public-speaking skills to conduct sales presentations and site inspections

The Maybourne Beverly Hills is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon any Federal or State protected category. If you need assistance or an  accommodation due to a disability, you may call us at 310.860.7800/ext:7911 

Job Details

Mid level
Full-time

About this location

class:
Luxury
room Count:
101-250
location Type:
Urban
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Maybourne Beverly Hills
  Be part of a winning team From our headquarters in London’s
prestigious Mayfair, Maybourne Hotel Group owns and manages five of
the world’s most renowned hotels: Claridge’s, The Connaugshow more
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Address225 North Canon Drive, Beverly Hills, CA, 90210 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeUrban 
Company Logo
This property is managed by
Maybourne Beverly Hills