ConciergeKeystone ResortKeystone, CO
A property of: Vail-Rock Resorts
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Job Description

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak.

The Keystone Lodge and Spa is looking for guest service oriented, outgoing individuals for their Concierge position. This role is responsible for creating a welcoming first and last impression for the guest.

  • Concierge will help facilitate guest check-in, check-out and provides information about our AAA Four Diamond Hotel
  • Provide information and recommendations to guests on activites and dining in the area
  • Be able to book dining reservations for guests
  • Assist front desk with check ins and check outs when needed
  • Give directions to activities and dining options
  • Book transportation for guests when needed
  • Provide Four Diamond service to guests


Qualifications
  • Experience with Microsoft Office -required
  • Able to communicate effectively in English -required
  • High school diploma or equivalent -required
  • College degree in hospitality or a related field -preferred
  • Able to lift at least 30 lbs and stand for long periods of time of up to four hours
  • Candidates with prior guest service experience in a fast paced environment -preferred.
  • Area knowledge, and/or prior front desk experience -preferred
  • Maintain a flexible schedule including weekends, holidays, etc
  • Be able to work as part of a team


The budgeted range starts at 12.75-14.50. Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including...
  • Medical, Dental, Vision insurance, and a 401(k) retirement plan
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
  • Paid Parental Leave for eligible mothers and fathers
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Life, AD&D, and disability insurance


We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 242942

Job Requirements

See Job Description

Job Details

Mid level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Resort

Values

Community
Customer Service
Fun
Integrity
Safety
Teamwork
Value Creation

Perks

401(K)
Company Discounts
Counseling
Dental Benefits
Health Insurance Benefits
Paid Time Off
Parental Leave
Ski Discounts
Vision Benefits
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Keystone Resort
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Address100 Dercum Square, Keystone, CO, 80435 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeResort 

People (3)

Carol FabrizioVice President, Communications, Broomfield"There is no shortage of challenges or opportunities to help improve the business. If you see a need, and you have the capacity and ambition to work on it, you’ll have the opportunity and support to forge ahead."
Mike GoarVice President and COO, Heavenly Ski Resort"Two things come to mind in relation to leadership within Vail Resorts - self-awareness and owning your contribution to your own success as well as that of your coworkers and the company."
Kiernan CainVice President, Resort Marketing, Broomfield“. . . the embodiment of our culture is “Vulnerable Leadership,” with the sense that the more you give of yourself to your team, your peers, your manager, the more you will get back in return.”

Culture (4)

Epic By NatureWe are drawn to the mountains. It is here that we create our stories, feed our souls, and find the best parts of ourselves. It’s here that we discover that we are #EpicByNature. From small moments with big impact, to traditions celebrated year afte...
Leadership Summit: ONE
A Day In The Life of A Lift Operator - #WBWorkLoveSymphony Chair accesses a pretty dreamy zone. Imagine if you could spend your workdays there! Whistler Lift Operator, Dani Eyjo (aka Schmitzy) captured his daily commute on a GoPro a few weeks ago, check it out: *Make sure to give him a high-five whe...
Inside look at what's it's like to work at Vail Resorts
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This property is managed by
Vail-Rock Resorts