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Cluster Sales ManagerHYATT PLACEFlint, MI
A property of: Lodgco Hospitality, LLC
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Job Description

Lodgco Hospitality is seeking a Cluster Sales Manager for the Hampton Inn & Suites Flint & Hyatt Place Flint

Hampton Inn & Suites Flint, MI is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including:

  • Vacation
  • 401(k)
  • Flexible Schedule
  • Health Insurance
  • Hourly Bonus Program
  • Competitive Wages
  • Career Advancement Opportunities
  • Monthly Celebration of the Staff
  • and much more!



JOB SUMMARY: The Cluster Sales Manager is responsible for creating and executing the overall sales strategy for multiple properties and/or brands.

ESSENTIAL JOB FUNCTIONS:

  • Develop and execute marketing and sales strategies for each hotel/deployed segment (Marketing Plan, Quarterly action plans)
  • Execute key brand initiatives
  • Ensure brand website has correct and relevant information
  • Demonstrate guest service by responding to guests’ needs promptly and with enthusiasm
  • Knowledge of all corporate and group business in the market and where that business stays
  • Solicit new business from key demand generators by deployed segment
  • Identify and maintain communications with the hotel’s key accounts and re-solicit repeat business
  • Develop relationships within community to strengthen and expand customer base
  • Attend local networking, trade show, and CVB events
  • Market the hotel through local advertising, blitzes, direct mail, etc.
  • Read and understand sales budgets while meeting and/or exceeding budgeted revenue
  • Participate in weekly revenue meetings
  • Complete Displacement Analysis as needed
  • Complete weekly and monthly sales reports
  • Review daily reports for new opportunities and analyze for revenue opportunities
  • Analyze competition’s strengths and weaknesses for each market segment
  • Meet or exceed weekly/month activity goals (site tours, sales calls, tele-prospecting and cold calls)
  • Maintain account files in sales CRM with all activities tracked for each account
  • Create customer correspondence as required – sales agreements, proposals, bi-annual account reviews and thank you letters
  • Confirm all groups and meeting details prior to arrival
  • Communicate with hotel team for execution of group’s needs (BEO’s and group resumes)
  • Greet meeting/event contacts for each meeting and confirm clients’ expectations. (GM/AGM to assist)
  • Maintain a tracking system for all meetings and groups. All groups are to be loaded in the sales CRM
  • Build and maintain group blocks
  • Execute in house referrals and solicitation programs
  • Hold front desk accountable for accurate account tracking in reservation system
  • Complete and distribute group resumes to the operations staff prior to the posting of the weekly schedules to ensure proper staffing levels

Job Requirements

 

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

  • Minimum of 2 years of sales experience, preferably in hospitality
  • Hospitality or Business degree is a plus

ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references

SUPERVISORY RESPONSBILITY

  • This position may manage employees.

Job Details

Mid level
Full-time
Bonus Plan

About this location

class:
Midscale
room Count:
101-250
location Type:
Suburban

Values

Customer Service
Improving
Performance
Respect
Self-Improvement
Success

Perks

401(K)
Family Medical Leave
Health Insurance Benefits
Hotel Discounts
Paid Holidays
Paid Time Off
Performance Bonus
Tuition Reimbursement
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HYATT PLACE
show more
Address5481 Hill 23 Drive, Flint, MI, 48507 View map
Property typeHotel 
classMidscale 
room Count101-250 
location TypeSuburban 
Company Logo
This property is managed by
Lodgco Hospitality, LLC