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Catering Sales ManagerTalking Stick ResortScottsdale, AZ
A property of: Casino Arizona/Talking Stick Resort
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Job Description

Job Title: Catering Sales Manager

Department: Resort Sales

Reports To: Senior Event Manager


The Catering Sales Manager is responsible for proactively soliciting and managing group/catering-related business opportunities to meet and exceed personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Must support the service and relationship strategy and drive customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the resort.

Supervisory Responsibilities 

At present, this position does not have supervisory responsibilities. 

Job Requirements

Education and/or Experience:

High School Diploma or GED required; Bachelor’s Degree in Catering, Hospitality Management or related field strongly preferred; 5 years hotel catering sales experience, on a property level, preferred or with at least 3 years property catering sales management experience and/or an equivalent combination of education, training and related hospitality sales experience.

Licenses and Certifications: 

CMP, CHSE or other related certification preferred.

Computer Skills: 

To perform this job successfully, an individual should have excellent PC skills and working knowledge of Microsoft Office applications. Broad knowledge of current and standard hospitality software applications and hotel systems, experience using Delphi preferred.

Other Qualifications

  • Must have ability to      work collaboratively with hotel service team in providing exceptional      customer service;
  • Must have the ability      to provide creative, visionary direction to fully realize clients’ ideal      event;
  • Must be detail      oriented with strong organizational, communication (verbal & written)      and presentation skills;
  • Must have ability to      support an extensive existing customer database;
  • Must have superior      customer development and guest relation skills;
  • Must have excellent      selling (including telephone sales) and negotiation skills and an      understanding of the sales process including up-selling products and      service to closing;
  • Must have advanced      knowledge of property-specific business segments, advanced knowledge of      contractual agreements and legal implications, advanced knowledge of food      trends, food and beverage composition and menu planning and advanced      knowledge of food and beverage forecasting and attrition.
  • Must be experienced      and comfortable making cold calls in person and over telephone.

Job Details

Mid level
Bonus Plan

About this location

room Count:
location Type:


Hard Work


401(K) Matching
Dental Benefits
Discounted Staff Meals
Health Insurance Benefits
Job Training
Life Insurance
Paid Time Off
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Talking Stick Resort
A luxurious Four-Diamond Scottsdale resort, where fun is limited only by
your imagination.
show more
Address9800 East Indian Bend Road, Scottsdale, AZ, 85256 View map
Property typeHotel 
room Count251-500 
location TypeUrban 
Company Logo
This property is managed by
Casino Arizona/Talking Stick Resort