Job OverviewThis position will consistently strive to maximize revenue and promote relationships through effective negotiation of services and prices in the Hotel's continuing effort to deliver outstanding guest service and financial profitability. Will target and win over business via outside sales calls, hosting site inspections and planner meetings, cold calling & emailing, networking, attending industry & association events etc.
Essential Functions- Responsible for the deployment of departmental actions and catering strategies to meet team and company goals and for the internal and external communications required to deliver excellent guest service and satisfaction
- Develop catering sales marketing plan, goals & strategies
- Prospect, solicit and close new business as well as maintain repeat clients. Handle all major events and VIP clients
- Work closely with Group Sales to sell menus which meet the client's needs and maximize revenues
- Review & develop departmental structure (i.e. sales, support & service staff)
- Conduct periodic departmental meetings to review activity & performance
- Coach departmental & sales managers to ensure goal & plan achievement
- Periodically review & adjust catering menus to ensure product and vision consistency
- Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services
- Work with F&B Director and Banquet Manager to establish policy standards, procedures, operational guidelines & service manual Review & co-ordinate with chef creative menus & new product ideas
Qualifications- Meet & greet clients on event dates and supervise as needed
- General knowledge of conference technology and audio visual needs
- Entertain prospective clients and give tours of event space, outlets and guest rooms
- Keep updated on current sales trends within the market and the competitive set
- Represent the Hotel in trade shows, industry organizations and community events
- Attend all required meetings within the Hotel
Property IntroductionLocated near the fashionable resort city of Palm Springs and in the exclusive desert community of Indian Wells, Miramonte® Resort & Spa is a vacation destination offering a recreational playground of championship golf, tennis, swimming, hiking, shopping, dining and art galleries. With romantic architecture evoking the beauty of a Mediterranean village, this AAA Four Diamond-rated Palm Springs, California spa resort option features 215 hotel rooms and suites, 11 acres of lush gardens, breathtaking views of the Santa Rosa Mountains, graceful Italian fountains and tranquil piazzas. Exquisite amenities include a destination spa, sparkling outdoor pools, shady cabanas and Mediterranean-inspired culinary delicacies.
Company IntroductionOur team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter - our guests, our clients, our team and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.