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Catering DirectorRamada Plaza by Wyndham Albuquerque MidtownAlbuquerque, NM
A property of: 7 Seas Hospitality LLC
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Job Description

 Ramada Plaza Hotel Midtown Albuquerque is currently looking for a Full Time Director Of Catering  . This position is primarily responsible for the overall success of the hotel in terms of maximizing catering (food & beverage) business, and any group rooms which consist of 10 rooms or less. Weekly submissions of established personal and telephone sales calls, and site inspections must be made to the Management  for review. 

Job Requirements

The Catering Director will maintain hours typically 8:30AM to 5:30PM every Monday through Friday in the office to assure every call is answered promptly, with the exception of one half day as agreed upon by and between the employee and DOS for outside sales visitations. Weekends may be required dependent on group bookings needing attention to service levels. Guest Service: Maintain guest service as the driving philosophy of Ramada Plaza Albuquerque Midtown • Personally demonstrates a commitment to guest service by responding to guest needs and concerns; be committed to making every guest satisfied. • Assure the hotel team knows all components of contracts and agreements entered into by and between meeting planners, tour operators and corporate accounts. • Provide Group Resumes to educate all staff members on the nature and importance of group. • Respond to all leads, telephone and written inquires within 24 hours of receipt. • Provide feedback to management for product and service improvement. Sales and Marketing Management: • Develop and implement a customized marketing and sales plan based on demand segments and maximize revenue per available room. • Assure that marketing and sales plans are appropriate for each sales period, including special plans to maximize meeting room rental and food & beverage revenue during forecasted low occupancy periods. • Coordinate advertising, public relations, and promotional programs as directed by the Management . • Know key accounts and actively sell through personal visits and regular contact with these accounts and their decision-makers. • Understanding of the local hotel market - strengths and weaknesses of the competition. Use this knowledge when presenting information to decision-makers. • Be familiar with the successful practices of competitors and recommend strategies or sales tactics designed to grow revenue and manage expenses. • Identify and actively solicit new accounts for the hotel. Human Resources Management: • Maintain a positive, cooperative work environment between sales and hotel staff. • Assure all hotel teammates know and work toward the achievement of hotel objectives. Technology: • Fully understand Opera and insure all contracts, agreements and BEO’s are executed legibly and timely. • Maintain technology systems by completing routine checklist, back-ups and up-dates. Safety and Security: • Recognize and correct potential safety hazards, or bring to attention to management. • Recognize and correct potential security problems, or bring to attention of management. Administrative Responsibilities: • Review and approve all invoices for accuracy and submit to Banquet Manager in a timely fashion so revenues are posted on the day of occurrence, and paid prior to departure. • Follow established Ramada Plaza Albuquerque Midtown direct bill policies. • Represent the hotel and present policies to guests and team members. Communication and Coordination Activities: • Communicate regularly with all other operating departments to assure good working relationships and the pursuit and achievement of companywide goals. Must be able to perform own secretarial duties. • Maintain a positive, friendly atmosphere among company personnel so that a pleasant working environment exists. Strive for enhanced communication, effectiveness and continuity. • Perform other related duties as assigned by the Director of Sales. Essential Skills and experience: • Guest Service orientation • Interpersonal, verbal and written communication skills • Planning and organizational skills • Leadership skills • Ability to handle multiple tasks • Minimum of 2 years of hotel management experience. • Preference for a college degree in Hotel, Marketing or Business Administration or specific work experience in hotel management. • Technical Skills - Microsoft Word; Excel; Outlook; Internet; experience with hotel sales & catering systems . 

Working Relationships: • Reports to Management  • Interacts with other departments, Sales related associations of which hotel is a member.  Physical demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions. While performing the duties of this job, the employee is regularly required to stand. The employee is occasionally required to sit, walk, climb, balance, stoop, kneel and reach with hands and arms. The employee will periodically lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds. Vision abilities required by this job include distant/close vision  will maintain hours typically 8:30AM to 5:30PM every Monday through Friday in the office to assure every call is answered promptly, with the exception of one half day as agreed upon by and between the employee and DOS for outside sales visitations. Weekends may be required dependent on group bookings needing attention to service levels. Guest Service: Maintain guest service as the driving philosophy of Ramada Plaza Albuquerque Midtown • Personally demonstrates a commitment to guest service by responding to guest needs and concerns; be committed to making every guest satisfied. • Assure the hotel team knows all components of contracts and agreements entered into by and between meeting planners, tour operators and corporate accounts. • Provide Group Resumes to educate all staff members on the nature and importance of group. • Respond to all leads, telephone and written inquires within 24 hours of receipt. • Provide feedback to management for product and service improvement. Sales and Marketing Management: • Develop and implement a customized marketing and sales plan based on demand segments and maximize revenue per available room. • Assure that marketing and sales plans are appropriate for each sales period, including special plans to maximize meeting room rental and food & beverage revenue during forecasted low occupancy periods. • Coordinate advertising, public relations, and promotional programs as directed by the Director of Sales. • Know key accounts and actively sell through personal visits and regular contact with these accounts and their decision-makers. • Understanding of the local hotel market - strengths and weaknesses of the competition. Use this knowledge when presenting information to decision-makers. • Be familiar with the successful practices of competitors and recommend strategies or sales tactics designed to grow revenue and manage expenses. • Identify and actively solicit new accounts for the hotel. Human Resources Management: • Maintain a positive, cooperative work environment between sales and hotel staff. • Assure all hotel teammates know and work toward the achievement of hotel objectives. Technology: • Fully understand Opera and insure all contracts, agreements and BEO’s are executed legibly and timely. • Maintain technology systems by completing routine checklist, back-ups and up-dates. Safety and Security: • Recognize and correct potential safety hazards, or bring to attention to management. • Recognize and correct potential security problems, or bring to attention of management. Administrative Responsibilities: • Review and approve all invoices for accuracy and submit to Banquet Manager in a timely fashion so revenues are posted on the day of occurrence, and paid prior to departure. • Follow established Ramada Plaza Albuquerque Midtown direct bill policies. • Represent the hotel and present policies to guests and team members. Communication and Coordination Activities: • Communicate regularly with all other operating departments to assure good working relationships and the pursuit and achievement of companywide goals. Must be able to perform own secretarial duties. • Maintain a positive, friendly atmosphere among company personnel so that a pleasant working environment exists. Strive for enhanced communication, effectiveness and continuity. • Perform other related duties as assigned by the Director of Sales. Essential Skills and experience: • Guest Service orientation • Interpersonal, verbal and written communication skills • Planning and organizational skills • Leadership skills • Ability to handle multiple tasks • Minimum of 2 years of hotel management experience. • Preference for a college degree in Hotel, Marketing or Business Administration or specific work experience in hotel management. • Technical Skills - Microsoft Word; Excel; Outlook; Internet; experience with hotel sales & catering systems. Working Relationships: • Reports to Director of Sales • Interacts with other departments, Sales related associations of which hotel is a member.  Physical demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions. While performing the duties of this job, the employee is regularly required to stand. The employee is occasionally required to sit, walk, climb, balance, stoop, kneel and reach with hands and arms. The employee will periodically lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds. Vision abilities required by this job include distant/close vision .

Job Details

Senior level
Full-time
Salary ($50k - $70k)

About this location

class:
Midscale
room Count:
251-500
location Type:
Small Metro / Town

Values

Commitment
Creative
Growth
Honesty
Respect
Teamwork
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Ramada Plaza by Wyndham Albuquerque Midtown
 Ramada Plaza Albuquerque Midtown hotel for comfortable
accommodations near I-25 and I-40. We’re just a few miles from the
Albuquerque International Sunport (ABQ) and offer a free aishow more
show more
Address2020 Menaul Boulevard Northeast, Albuquerque, NM, 87107 View map
Property typeHotel 
classMidscale 
room Count251-500 
location TypeSmall Metro / Town 
Company Logo
This property is managed by
7 Seas Hospitality LLC