Cafe Server - PTThe Lincoln Marriott Cornhusker HotelLincoln, NE
A property of: Marcus Hotels and Resorts
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Job Description

WHY JOIN OUR CORNHUSKER HOSPITALITY TEAM?
  • Free Associate Meals
  • Flexible Schedules
  • C ompetitive pay rates - Average $10 to $20 per hour
  • Tailored uniforms are provided
  • Excellent employee discounts with Marriott Hotels & Marcus Hotels & Resorts properties
  • The hospitality industry offers unlimited opportunities for career advancement
  • $500 Hiring Bonus after 90 days

We only hire those who are at the top of their game and specialize in the details! Guests tell us that they love to visit our property, as a place to connect, celebrate and be inspired! Our teams deliver magic, day in and day out. Now is the opportunity to be a part of something meaningful!

VIDEO TOUR : http://www.youtube.com/watch?v=50WLNfF-aI4&sns=em

Apply now! We are looking forward to getting to know you better!

EOE / M / F/ D / V

Cafe Server - Part-time

POSITION PURPOSE:
To provide food and/or beverage service to include order taking and delivery of menu items in a friendly, courteous, helpful, timely, and professional manner.

ESSENTIAL FUNCTIONS:
1. Check station before, during, and after shift for proper set-up and cleanliness. Maintain condition and cleanliness of work area.
2. Greet guest in a friendly and courteous manner and highlight any specials and/or restaurant promotions.
3. Become server certified through steps of service training, which includes recording the details of the order from the guests, repeating the order to the guest to check for accuracy, and utilizing the guest's name as much as possible.
4. Input the order into the Point of Sale computer to inform the kitchen of the specifications.
5. Retrieve order weighing up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages.
6. Maintain a positive attitude throughout shift.
7. Work as a team player and assist co-workers as needed.
8. Replenish beverages as necessary and check with guests for overall satisfaction.
9. Market and serve upon request any dessert items or specialty coffees.
10. Present check to guests promptly.
11. Collect payment for check. Thank guest and invite them to return.
12. Responsible for bussing, clearing and resetting tables.
13. Perform all assigned side work, including but not limited to replenishing condiments and restocking service areas.
14. Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
15. Maintain self-banking procedures.
16. Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.
17. Promote excellent guest/associate rapport by responding and completing all requests promptly, efficiently, and courteously.
18. Attend all scheduled mandatory Food and Beverage Department meetings, trainings and hotel meetings.
19. Perform all other related duties and special projects as requested and/or assigned.

POSITION REQUIREMENTS:
1. High School Diploma preferred.
2. No experience required. Prior hospitality, restaurant and/or customer service experience preferred.
3. Knowledge of appropriate table settings and proper set-up preferred.
4. Ability to respond quickly and accurately to guest requests.
POSITION REQUIREMENTS (continued):
5. Ability to handle multiple tasks quickly and efficiently.
6. Ability to maintain standards for service, steps of service and all departmental standards.
7. Ability to recite and promote a variety of menu items.
8. Dependable and reliable to meet the demands of a 24 hour operation with flexibility to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
9. Attention to detail.
10. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
11. Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language to understand menus, special promotions, record orders, and communicate with guests to explain orders
12. Must be able to lift, push, pull and or carry up to 30 lbs. transporting large trays through a crowded room on a continuous basis throughout shift.
13. Ability to stand and move throughout continuously to perform essential job functions
14. Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
15. Ability to self-motivate during slow periods.
16. Cash handling experience preferred.
17. Ability to inform and direct guests to events throughout the hotel.
18. Ability to obtain and maintain an active Lancaster County Food Handler as well as any additional training / certification requirements per Marcus Hotels & Resorts, Marriott and Lancaster County.
19. Hearing and visual ability to observe and detect signs of emergency situations.
20. Must be able to represent the company in a professional, well-groomed and courteous manner.

Job Requirements

See Job Description

Job Details

Entry level
Part-time

About this location

class:
Upscale
room Count:
251-500
location Type:
Urban

Perks

401(K)
Company Discounts
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Holidays
Vision Benefits
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The Lincoln Marriott Cornhusker Hotel
Capitalize on comfort and quality when staying at The Cornhusker in
Lincoln NE. Enter our elegant lobby with its grand staircase and feel right
at home with attentive staff, modern amenities, and convenishow more
show more
Address333 South 13th Street, Lincoln, NE, 68508 View map
Property typeHotel 
classUpscale 
room Count251-500 
location TypeUrban 

People (2)

STEVE MARTINVice President of Human ResourcesMartin has over 20 years of human resources and hospitality industry experience. He joined The Marcus Corporation in 2000 as Corporate Human Resources Director of the company’s former Baymont Inns & Suites limited-service lodging division. During his career with the company he served as the Director of Human Resources for the Hilton Milwaukee and held several human resources roles for The Marcus Corporation including Director of Benefits and most recently, Assistant Corporate Director of Human Resources. Prior to joining The Marcus Corporation, Martin worked for Hyatt Hotels & Resorts, Radisson Hotels and Embassy Suites. Martin is a member of the Society for Human Resources Management (SHRM) and holds the Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute. He graduated with a bachelor’s degree in hospitality, restaurant and institution management from Iowa State University.
MICHAEL SWASEYSenior Vice President of OperationsSwasey joined Marcus Hotels & Resorts in 2015, having most recently served as Vice President of Hotel Operations for Alena Hospitality, based in Orlando, FL. His prior experience includes serving as Vice President of Asset Management for Inland American Lodging Management, L.L.C. (now Xenia REIT) in Orlando, FL, and serving in operations roles for B.F. Saul Company – Hospitality Group, Bethesda, MD.; Legacy Hospitality, Inc., Albuquerque, NM.; InterContinental Hotel Group, Atlanta, GA, and Sage Hospitality, Denver, CO. Swasey graduated with a bachelor’s degree from Brigham Young University in Provo, Utah and holds a master’s degree from the University of Utah in Salt Lake City. He serves on the American Hotel & Lodging Association Food & Beverage Committee and is a member of HAMA (Hospitality Asset Managers Association). Swasey is an avid college football fan, speaks fluent Spanish and loves to travel to Latin America. He spends his time volunteering as a Career Coach for Pathfinders, an after-school program that helps students develop a successful future. He is also actively involved with his congregation’s youth program.

Culture (3)

VOLUNTEER EFFORTSThe Marcus Corporation and Marcus Hotels invests in our communities with contributions of time and leadership. Last year alone, we contributed more than 28,000 hours of volunteer time. Company executives have also helped raise millions of dollars and set strategic paths for success for several local nonprofit and civic organizations including but not limited to United Way, Variety the Children’s Charity, and the United Performing Arts Fund. In addition, Marcus Hotels & Resorts recognizes associates each year for their dedication to serve their community and make a difference in the lives of others through the Ben Marcus Humanitarian Award.
THE PINK ROOMIn 2010, three employees at the InterContinental Milwaukee wanted to do something to support the fight against breast cancer. The women came up with the idea of The Pink Room - special pink rooms, complete with pink accents throughout, themed artwork, special amenities and laptops for each guest to share their personal story. When booking one of these two special rooms, guests can "fight cancer in their sleep," as a portion of the proceeds are donated to ABCD: After Breast Cancer Diagnosis.
SOCIAL RESPONSIBILITYMarcus has a long-standing tradition of giving to its communities, a tradition we are happy to uphold to this day. We focus our support on six major areas of giving: 1) job creation and economic impact; 2) local arts and culture; 3) education; 4) health; 5) conservation and history; and 6) community development and social needs. We believe in contributing to the local economy and supporting the communities in which we work and live. In terms of economic impact, we have more than 7,200 associates nationwide and make tax contributions of more than $25 million to area economies. Our care and concern goes beyond traditional contributions. We assist organizations that are strategically aligned with our philanthropic efforts through more than $1 million worth of gift certificates each year and matching funds through programs at our local hotels and restaurants. We support associates in special ways during times of extraordinary care and need. We have facilitated creative partnerships. For example, we partner with industry Helms Briscoe to give more than $50,000 last year to HB Cares, in support of United Way, Clean the World, Childhood Leukemia Foundation and Special Olympics. The Marcus Foundation provides funding of $100,000 every two years for the Marcus Architectural Prize, in conjunction with the University of Wisconsin- Milwaukee School of Architecture and Urban Planning.
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