Breakfast CookElement SkysongScottsdale, AZ
A property of: Crescent Hotels & ResortsPosted 4 days ago

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Job Description

JOB OVERVIEW: Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.

ESSENTIAL COOK JOB FUNCTIONS:
  • Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers.
  • Start food items that are prepared ahead of time, making sure not to over prepare estimated needs.
  • Date all food containers and rotate as per Crescent standards, making sure that all perishables are kept at proper temperatures.
  • Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked.
  • Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.
  • Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per Crescent standards.
  • Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.


Duties and Responsibilities
  • Set up the daily Breakfast Buffet as assigned.
  • Maintain a clean buffet and dining area.
  • Wipe dining tables as guest depart.
  • Monitor, cook and stock breakfast items throughout the shift.
  • Follow all food, health and safety procedures at all times including wearing gloves while handling food and washing hands regularly.
  • Stock designated supply of silverware, glassware, chinaware and other equipment for service.
  • Monitor and maintain correct temperature of food at all times.
  • Partner with vendors to place orders for supplies keeping within budget and maintaining brand standards.
  • Remain professional in appearance and conduct at all times.
  • Wash, dry and stock dishes.
  • Ensure smooth guest service each morning.
  • Complete closing duties as directed.
  • Maintain checkbook, entering every purchase order into the checkbook as directed.
  • Accountable for actions and decisions.
  • Clean up any spills immediately.
  • Clean and sanitize service lines, beverage dispensing equipment and other equipment as directed.
  • Communicate with management issues regarding safety and service in a timely manner.
  • Respond in a courteous and prompt manner to all guest questions and/or concerns.
  • Understand and respond to customers’ needs and ensure a high level of guest satisfaction.
  • Support NHS’s open-door communication policy.

Required Skills and Experience
  • Background in food and beverage service preferred but not required.
  • Ability to carry multiple dishes at one time.
  • High level of organization and time management skills.
  • Excellent guest service skills.
  • Highly energetic and motivated individual.
  • Excellent interpersonal and communication skills with strong customer/client focus essential.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced, high-pressure environment.
  • Ability to shift and manage multiple priorities.


REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Requirements

See Job Description.

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Accountability
Action-Oriented
Integrity
Passion

Perks

401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Holidays
Tuition Reimbursement
Vision Benefits
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Element Skysong
Element Skysongshow more
Address1345 North Scottsdale Road, Tempe, AZ, 85257 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

People (6)

Michael GeorgeFounder, President & Chief Executive OfficerteamMemberName As Founder, President & CEO of Crescent Hotels & Resorts, Michael is a career hotelier, entrepreneur and leadership mentor. Crescent is a nationally recognized, top tier hotel and resort management firm, operating over 100 properties in the U.S. and Canada, with an additional 14 under development. Crescent is an award winning management firm and one of the few elite management companies approved to operate luxury and upper upscale full service hotels under Marriott, Hilton, Hyatt, IHG and premier soft brand affiliations. Crescent also operates a collection of legendary independent and lifestyle hotels & resorts affiliated with “Latitudes Collection, Lifestyle by Crescent”. Crescent's clients predominately include hotel REIT’s, private equity firms and major developers. Prior to Crescent, Michael served as Senior Vice President of Operations for Destination Hotels & Resorts. Destination operated many luxury independent hotels and resorts including signature assets such as Hotel del Coronado, Eden Roc Resort and Royal Palms Resort & Spa. Prior to Destination, Michael served as Chief Operating Officer for Sunstone Hotels & Resorts and was instrumental in Sunstone becoming one of Marriott’s largest full service managers. Michael also served as Senior Vice President of Operations for Capstar/MeriStar Hotels and Resorts (present day Interstate Hotels); Michael was a member of the executive committee who took the firm public. Early in his career, Michael served as an award winning General Manager for premier full service hotels and resorts with Hilton, Westin and Sheraton brand affiliations. Michael currently serves on the Owners Advisory Boards of Marriott and Hilton. Michael previously served on the Board of Directors of several publicly traded hotel companies and is an active contributor to the Juvenile Diabetes Research Foundation.
Michael Carr-TurnboughSenior Vice President of Food & BeverageteamMemberName Michael brings a wealth of industry experience with over 30 years in Food & Beverage. He brings to Crescent a strong background in culinary operations in both the hospitality and restaurant industries. Prior to joining Crescent, Michael held the role of Vice President of Culinary Operations with Sage Restaurant Group where he was an intricate part in the creation of opening 13 award winning restaurants and hotels. Michael has direct involvement in property operations, as well as the development and implementation of detailed policies and procedures. In his role as SVP of Food & Beverage, Michael will lead Crescent’s Food & Beverage team within the operations department.
Evan StuderSenior Vice President of OperationsAs Executive Vice President of Operations, Evan Studer works directly with regional teams over a portfolio of hotels and with ownership representatives for those designated hotels. Mr. Studer brings an extensive and successful amount of experience in the hotel/hospitality industry to Crescent Hotels & Resorts. Prior to joining Crescent, Mr. Studer held the Executive Vice President of Operations position at Invitation Homes, the largest owner/operator of single-family residential leased homes throughout 14 major US markets. Prior to that Evan held the position of Executive VP of Operations at Remington Hotels for 3 years and Executive Vice President Operations at Sunstone Hotels Management company (which became a wholly owned subsidiary of Interstate Hotels & Resorts) for 15 years including 6 years of direct COO responsibilities and assisted operationally with a successful IPO rollout. Evan also had a successful tenure with Vista Host Hotels and Winegardner & Hammons. Mr. Studer has extensive experience in day to day operations and overseeing the opening of numerous hotels as a general manager, regional director and SVP of Sales & Marketing, and he also served on many hotel industry committees including Marriott’s Rooms Advisory Board and VP of Tourism for Pensacola, FL to name a few. Evan also became a certified trainer of the Integrity Selling system and a graduate assistant of the well-known Dale Carnegie program. Mr. Studer holds a BS Degree in Mathematics and Business Administration from Eastern Kentucky University.
Robert ButlerExecutive Vice President of OperationsRobert brings to team Crescent more than 25 years of invaluable operational leadership experience, Robert joins us from Sage Hospitality where he served as Executive Vice President of Operations with total oversight of Sage’s full service portfolio. Robert has demonstrated a career record of consistently leading top-brand hotels to exceptional performance through focus on quality and top-line revenue to drive profitability, market penetration, brand development, and associate and guest satisfaction. Robert has a history of providing effective and strategic leadership, promoting team development and has the capacity to build and create a competitive advantage resulting in superior quality, value and service.
Laura WarnerSenior Vice President of Human ResourcesLaura Warner is Senior Vice President of Human Resources at Crescent Hotels & Resorts in Fairfax, Virginia. With over 15 years of diverse management experience in the hospitality industry, Laura is directly responsible for all aspects of the Human Resource discipline within the Crescent portfolio. Highly skilled and proficient in all facets of Human Resources, Laura is a dynamic leader dedicated to developing positive associate relations and exceeding organizational goals. Laura's involvement in the industry began with front office, food and beverage, and various different operational roles at Marriott International before establishing her career in Human Resources with Starwood Hotels.
Michael J MetcalfChief Operating OfficerMike Metcalf possesses over 25 years of hotel investment, underwriting, asset management and operations experience ranging from resort, luxury, upper upscale, convention, golf and condominium hotels. As Chief Operating Office of Crescent Hotels & Resorts, he is engaged with Crescent’s capital partner relations, hotel investment strategy, asset management oversight and securing management contracts. Mike has been instrumental in Crescent’s success for many years, having served previously as Executive Vice President, Executive Vice President of Operations, Senior Vice President of Operations, Vice President of Operations, and Vice President of Business Development for Crescent Hotels & Resorts. Mike began his career with ITT Sheraton in various operational positions including General Manager at numerous ITT Sheraton managed hotels. Mike served as General Manager at the prestigious PGA National Resort & Spa in Palm Beach, Sheraton LAX, and was General Manager in Orlando at both Hotel Royal Plaza and Delta Orlando Resort. Mike also served as Vice President for NR Advisors, an independent consulting firm providing asset management and interim General Manager services. Prior to Crescent, Mike served as Vice President of Operations for Providence Hospitality Partners.
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Crescent Hotels & Resorts