BELL/VALETHershey Entertainment & Resorts Company (HE&R) HeadquartersHershey, PA
A property of: Hershey Entertainment & Resorts Company (HE&R)Posted 3 weeks ago

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Job Description

"For Internal applicants, the Internal posting period for this position is 4/2/2021through 4/9/2021."

This position is responsible for providing all Hotel guests with the finest in hospitality and service, exemplifying the warmth and gracious atmosphere of the Hotel and staff.

Job Functions:
  • Position includes greeting guests and assisting with luggage upon arrival and departure
  • Providing guests with valet parking and safe transport
  • Receiving room key and passport from the front desk and escorting the guest to the room assigned
  • Securing guest luggage in check-in room
  • Learning room types, floor plans and guests' amenities; responding to all guest inquiries in a professional, service-oriented manner to promote hotel services and in-house facilities
  • Inspecting the room for items left behind
  • Delivering items to guest rooms as requested
  • Attending meetings relating to position
  • Demonstrating a working knowledge of all safety and security procedures
  • Performing all other duties as may be assigned
  • Securing guest coats at coat check locations.

Job Requirements

Basic Qualifications:
  • Valid PA driver's license and verified good driving record
  • Must be at least 18 years of age or older.
  • Able to operate manual transmission.

Additional Qualifications:
  • Friendly, outgoing, customer service oriented personality.
  • Previous work experience helpful.
  • Ability to communicate in English, both oral and written.

Working Conditions:
  • Must be able to work varying shifts between 4p - 12a, 11a-7:30p, 6:00a - 2:30p based on operational needs, including weekends, weekdays and holidays.
  • Must be able to lift 35 - 50 pounds.
  • Ability to stand, walk, lift and bend for majority of shift.
  • Ability to work in varying temperatures.
  • This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Job Details

Entry level

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Hershey Entertainment & Resorts Company (HE&R) Headquarters
show more
Address27 West Chocolate Avenue, Hershey, PA, 17033 View map
Property typeOffice 
building TypeCommercial 

People (2)

ANDREW HELMERVICE PRESIDENT, HUMAN RESOURCESAndy was named Vice President, Human Resources in January 2014. Andy began his career with the company in 1984 at Hersheypark and held various positions in the Foods Department at the Park over the next eight years. In 1992, he began his management career as Food Service Personnel Coordinator. Throughout his more than 20-year career with the company, Andy has held a variety of positions, including Manager Compensation/HRIS and Assistant General Manager of the Entertainment Complex. Prior to becoming the company's Vice President, Human Resources, Andy served as Managing Director of Human Resources.
JOHN K. LAWNPRESIDENT & CHIEF EXECUTIVE OFFICERJohn was appointed a Director of the company in June 2017. John was elected Chief Executive Officer in June 2017 after serving as President since September 2016. He previously served as Vice President and Chief Operating Officer and held other leadership positions in the Entertainment division, including Director of Food & Beverage and Assistant General Manager of Hersheypark®. Prior to joining the company, John worked with clients at Yankee Stadium, FedEx Field, and the Men's US Open Championships, as well as at other sporting venues and premier hospitality events throughout the country. John is a member of the Pennsylvania Restaurant & Lodging Association and the International Association of Amusement Parks and Attractions (IAAPA). He serves on the boards of both the Harrisburg Regional Chamber & CREDC and the Pennsylvania Chamber of Business and Industry.

Culture (2)

SweetWhat makes us different makes us sweet.
CORPORATE SOCIAL RESPONSIBILITYHershey Entertainment & Resorts is dedicated to preserving the legacy of our founder, Milton S. Hershey. Mr. Hershey's business practices of more than 100 years ago extended to what business leaders today recognize as the foundations of responsible and sustainable business. He believed that supporting the community and helping those in need were an important part in the success of his business model. Those same beliefs hold true today and are the foundation to everything we do as a company.
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Hershey Entertainment & Resorts Company (HE&R)