BARISTA, Starbucks - AGE 16+Hershey Entertainment & Resorts Company (HE&R) HeadquartersHershey, PA
A property of: Hershey Entertainment & Resorts Company (HE&R)Posted 3 weeks ago

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Job Description

We are looking for individuals who thrive in a friendly, fast-paced environment that are excited to join the sweetest team on earth. Working for Starbucks at Hersheypark comes along with many exciting perks, such as exposure to one of the nation's leading brands while working in the Sweetest Place on Earth. This position contributes to Hersheypark and Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for Hersheypark customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

The opportunities are endless! Come join our team to help make sweet experiences for our guests while meeting new people and creating lifelong memories! Starbucks at Hersheypark is open during all Hersheypark operating days.

Job Functions:
  • Greeting guests and taking Food & Beverage orders while communicating with other team members within the employee's scheduled location
  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Hershey Park and Starbucks
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team and customers
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • Ringing orders into a cash register and making sure guests receive proper change
  • Cleaning, sanitizing, and sweeping/mopping work areas, to include; food prep areas, other food contact surfaces, patio/condiment areas, and floors/walkways
  • Storing and rotating stock and food items within assigned work locations
  • Performing opening and closing procedures related to the assigned Food & Beverage location and as directed by shift supervisors
  • Other job related responsibilities as assigned including other Hershey Entertainment Complex locations such as ZooAmerica, Hersheypark Stadium, Hersheypark Arena, GIANT Center and Hershey Theatre

Job Requirements

Basic Qualifications:
  • Must be 16 years of age or older on the date of application.

Additional Qualifications:
  • Must be able to understand and communicate in English
  • Must have reliable, steady transportation to and from work
  • Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts and Starbucks guidelines

Working Conditions:
  • Must be able to work at least two (2) Saturdays and Sundays per month during the 2021 Hersheypark Season
  • Must be able to work at least three (3) shifts per week when operational during the 2021 Hersheypark Season: Additional shifts / hours up to 5 days, 40 hours per week may be available
  • Must be able to work at least three (3) closing shifts per week (typically shifts starting no later than 4pm and ending up to two (2) hours after Hersheypark closes)
  • Physical requirements include standing (for periods up to 5 hours at a time), walking, bending and lifting up to 20 pounds without assistance
  • Regular outside work in various weather conditions may be required (including extreme heat, sun exposure, cold, and other inclement weather)
  • Employee must provide proper footwear (all black, non skid/non slip sneaker)

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Job Details

Entry level

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Hershey Entertainment & Resorts Company (HE&R) Headquarters
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Address27 West Chocolate Avenue, Hershey, PA, 17033 View map
Property typeOffice 
building TypeCommercial 

People (2)

ANDREW HELMERVICE PRESIDENT, HUMAN RESOURCESAndy was named Vice President, Human Resources in January 2014. Andy began his career with the company in 1984 at Hersheypark and held various positions in the Foods Department at the Park over the next eight years. In 1992, he began his management career as Food Service Personnel Coordinator. Throughout his more than 20-year career with the company, Andy has held a variety of positions, including Manager Compensation/HRIS and Assistant General Manager of the Entertainment Complex. Prior to becoming the company's Vice President, Human Resources, Andy served as Managing Director of Human Resources.
JOHN K. LAWNPRESIDENT & CHIEF EXECUTIVE OFFICERJohn was appointed a Director of the company in June 2017. John was elected Chief Executive Officer in June 2017 after serving as President since September 2016. He previously served as Vice President and Chief Operating Officer and held other leadership positions in the Entertainment division, including Director of Food & Beverage and Assistant General Manager of Hersheypark®. Prior to joining the company, John worked with clients at Yankee Stadium, FedEx Field, and the Men's US Open Championships, as well as at other sporting venues and premier hospitality events throughout the country. John is a member of the Pennsylvania Restaurant & Lodging Association and the International Association of Amusement Parks and Attractions (IAAPA). He serves on the boards of both the Harrisburg Regional Chamber & CREDC and the Pennsylvania Chamber of Business and Industry.

Culture (2)

SweetWhat makes us different makes us sweet.
CORPORATE SOCIAL RESPONSIBILITYHershey Entertainment & Resorts is dedicated to preserving the legacy of our founder, Milton S. Hershey. Mr. Hershey's business practices of more than 100 years ago extended to what business leaders today recognize as the foundations of responsible and sustainable business. He believed that supporting the community and helping those in need were an important part in the success of his business model. Those same beliefs hold true today and are the foundation to everything we do as a company.
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