Barista - Part TimeSacramento Marriott Rancho CordovaRancho Cordova, CA
A property of: Stanford Hotels Corporation
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Job Description

The Sacramento Marriott located in Rancho Cordova is a unique Full Service hotel with 14,000 square feet of meeting space and full catering capabilities. On site is a Full service Starbucks offering discounts to our Team Members. The Sacramento Marriott Rancho Cordova is a top ranked hotel on TripAdvisor Popularity in Rancho Cordova- Centrally located between Sacramento and Folsom with easy freeway & light rail access.

The Starbucks Barista is responsible for overall guest service and food and beverage orders. Responsible for courteously and efficiently serve food and beverages to Guests in our Starbucks, collect payments and assist in maintenance and cleanliness of Starbucks area. Open availability needed for day shifts Monday-Sunday.

ESSENTIAL SKILLS
  • Ability to follow all appropriate policies and procedures while constantly striving to improve all standards of operation.
  • Ability to follow safety and security procedures and will not pose a direct threat to the health/safety of self or others.
  • Ability to manage time, be well organized, maintain concentration and think clearly.
  • Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
  • Ability to communicate calmly with irate Guests, co-workers or supervisors in sometimes tense situations.
  • Ability to perform job functions with minimal supervision.
  • Ability to work cohesively with co-workers as part of a team.
  • Treat co-workers and guests with courtesy, friendliness and respect and provide responsive service.
  • Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.
  • Ability to meet deadlines as required.
  • Ability to understand and carry out instructions in verbal, written or diagram form.
  • Ability to understand Guests’ service needs.
  • Ability to plan, prioritize, organize, maintain concentration, and complete all work assigned.
  • Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
  • Ability to converse calmly with irate Guests’, co-workers or supervisors in sometimes tense situations.
  • Ability to perform job functions with minimal supervision.
  • Ability to work cohesively with co-workers and other departments as part of a team.
  • Ability to adhere to work schedule and arrive on time in a neat and alert condition and adhere to company dress standards.
  • Ability to follow all appropriate policies and procedures while constantly striving to improve all standards of operation.
  • Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.
  • Ability to meet deadlines as required.
  • Ability to understand and carry out instructions in verbal, written or diagram form.
  • Ability to interact with people, particularly in resolving complaints and problems.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Develops Enthusiastically Satisfied Customers All of the Time
  • Welcomes and connects with every customer to provide excellent customer service.
  • Discover customer needs and appropriately suggest product with every customer to enhance services and meet sales goals.
  • Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable).
  • Responds to customers’ needs and says thank you to every customer.
  • Maintains customer service area and equipment in a clean and appealing manner.
  • Demonstrates problem resolution behavior when taking care of customer needs.
  • Maintains Quality Store Operations
  • Prepares a variety of customer beverage orders such as espresso drinks and Coffee to Starbucks standards.
  • Follows store policies and procedures for operational flow at each station.
  • Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player.
  • Follows standards for merchandising, stocking, rotating and storing all products.
  • Performs equipment maintenance in accordance with preventive maintenance checklist.

Financial Contribution
  • Follows cash handling and register policies.
  • Follows inventory stocking and recording guidelines.
  • Takes Responsibility to Learn All Aspects of the Barista Position
  • Learns and demonstrates creating the Starbucks Experience.
  • Learns and demonstrates all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better.
  • Follow hotel and Marriott brand standards
  • Follow hotel policies and procedures.
  • Responsible for any other duties as assigned.

The Sacramento Marriott Rancho Cordova provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The Sacramento Marriott is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to rebecca.garcia@marriottranchocordova.com or call 916-267-6715 to let us know the nature of your request.

Job Requirements

Behaviors

Team Player: Works well as a member of a group
Dedicated: Devoted to a task or purpose with loyalty or integrity

Education

High School or better.

Licenses & Certifications

CA Food Handler

Skills

Time-Management Novice
Teamwork Novice
Multi-Tasking Novice
Customer Service Novice

Job Details

Entry level
Part-time

About this location

class:
Upscale
room Count:
251-500
location Type:
Suburban

Values

Customer Focus
Customer Service
Teamwork
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Sacramento Marriott Rancho Cordova
Welcome to the Sacramento Marriott Rancho Cordova Hotel ! Whether
you are visiting on business or pleasure, our hotel in Rancho Cordova,
California, near Sacramento will exceed your expectations! show more
show more
Address11211 Point East Drive, Rancho Cordova, CA, 95742 View map
Property typeHotel 
classUpscale 
room Count251-500 
location TypeSuburban 

Culture (1)

Our passion is our people.Our people are the spirit of our company and our greatest strength. Our goal is to represent the community around us. We embrace inclusivity and celebrate diversity. We support our differences and what makes each of us unique. We are committed to inclusive hiring practices, company policies and a diverse workplace where everyone feels represented.
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This property is managed by
Stanford Hotels Corporation