Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
The Barista will be responsible for the full-service of all coffee and speciality coffee drinks.
Crowne Plaza Phoenix Airport is where guests find their urban escape in the heart of Phoenix at our renovated hotel, with spacious guestrooms looking out over the city, unique Southwestern culinary experiences, and exceptional service. Our ideal location makes us the closest hotel to Phoenix Sky Harbor International Airport, with a complimentary shuttle to take you to and from the terminal. And being a stop on the Valley Metro Light Rail means the shops, sights and experiences of downtown are always only moments away.
Mechanical skills - baristas must be well-schooled in the use of grinders, espresso machines, and other tools necessary to make coffee and espresso drinks
Customer service - putting customer satisfaction first is a big part of being a barista; these professionals strive to make every customer's experience enjoyable
Communication skills - talking to customers and other employees and listening closely to ensure that you're getting customers' orders down correctly are crucial to being a barista
Detail-oriented - baristas must pay attention to details, such as following drink recipes and fulfilling customer orders exactly as customers request
Excellent oral communication skills required.
Positive interpersonal skills required.
1 years previous serving experience in barista, host, or guest facing role.