Banquets On Call HousepersonFairmont AustinAustin, TX
A franchise of: Accor
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Job Description

Banquets On Call Houseperson
Passionate about everything Food & Beverage and putting a smile on our guests' faces? As Banquet Houseperson, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.

What is in it for you:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
  • Set up rooms & function areas in the hotel
  • Maintain standards of hygiene for food handling and presentation
  • Review assignment sheets with Banquet Houseman Lead; update completed assignments.
  • Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all Hotel function space and names of rooms; all styles of meeting and banquet room settings.
  • Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
  • Set up of table linens, skirting and tabletop items as specified by group and in accordance with departmental standards.
  • Breakdown function areas as scheduled in accordance to departmental procedures.
  • Coordinate deep cleaning of conference rooms.
  • Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
  • Maintain complete knowledge of all Departmental/Hotel policies and procedures including safety guidelines.
  • Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and hotel requirements.
  • Perform other duties as assigned, including assisting other departments on an as-needed basis

Your experience and skills include:
  • Warm and caring personality; previous housekeeping experience an asset
  • Ability to work cohesively as part of a team with minimum supervision
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Knowledge of various room set-ups and standard equipment involved.
  • Knowledge of proper chemical handling and cleaning techniques.
  • Must be able to adhere to timelines in completion of set-ups.
  • Must be able to perform in a team-oriented environment.
  • Must be able to read instructions and follow cleaning schedules.
  • Must be able to lift 75+ lbs. and stand for long periods.

Your team and working environment:

Austin's newest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Job Requirements

See Job Description

Job Details

Entry level

About this location

room Count:
location Type:




Discounted Staff Meals
Health Insurance Benefits
Hotel Discounts
Paid Sick Days
Travel Perks
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Fairmont Austin
A towering icon within a vibrant Central Business District, Fairmont
Austin is uniquely located amid the lush greenery of Palm Park and
Waller Creek and directly connected to the Austin Conventishow more
show more
Address101 Red River Street, Austin, TX, 78701 View map
Property typeHotel 
room Count1001+ 
location TypeUrban 

People (1)

Sébastien BazinChairman and CEOAfter five years working in several financial positions in New York, San Francisco and London, Sébastien Bazin was appointed CEO of Hottinguer Rivaud Finances, an investment bank, in 1990, and then CEO of L’Immobilière Hôtelière, a hotel developer in France, in 1992. In 1997, he moved to Colony Capital, a private real estate investment firm, to head up its European branch and lead several acquisitions, principally in the hospitality sector (Générale des Eaux, Club Méditerranée, Lucien Barrière, Fairmont & Raffles, Buffalo Grill, Château Lascombes, Stadia Consulting and others). He joined Accor’s Board of Directors in 2005 and, via Colony Capital, became a Paris Saint-Germain shareholder in 2006 and the club’s Chairman in 2009. In August 2013, he resigned from his duties at Colony Capital and was appointed Chairman and CEO of Accor. Sébastien has been Chairman of the Théâtre du Châtelet’s Board of Directors since 2015 (and a Board member since 2013), is Vice-Chairman of the Gustave Roussy Foundation’s Supervisory Board, and has been a member of GE’s Board of Directors since 2016.

Culture (5)

Explore Limitless PossibilitiesWe’re so much more than hotels - we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 30 + hotel brands, restaurants, nightclubs, spas, co- working spaces, and tech start-ups. Have a passion or want to change your passion? Challenge yourself and switch between jobs, brands, and career paths
Grow, Learn & EnjoyJoin the world’s leading school for lifestyle and hospitality. Acquire new expertise and enjoy life long learning, with courses tailored to your career and interest. Work isn’ t work if its something you love so join us and you join a community. Live your best life and explore the world with our special employee benefits.
Work With PurposeCaring for others is our superpower! We create memories that stay, connect people and cultures, and make the world that much smaller, everyday. Want to give back? Roll up your sleeves and change the world for good, with industry- leading programs to protect our planet and act as social elevators for our communities
Come As You AreWe believe in strength in unity, and power in diversity. What that means is a culture of inclusion that welcomes everyone, regardless of race, gender, background, or… anything really! Add your voice to 120 cultures and counting. So come as you as you are, and dare to be who you want.
Be LimitlessDo what you love. Care for the world. Dare to challenge the status quo!
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