Banquet Server Part-TimeHilton JacksonJackson, MS
A property of: Spire Hospitality, LLC
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Job Description

The Hilton Jackson located in Jackson, Mississippi is seeking a disciplined, responsible and customer service driven Banquet Server to join their team! The Hilton Jackson is conveniently located in the business district with a variety of shops and restaurants within a quick half-mile walk. In addition to being surrounded by entertainment, the 276-room Hilton Jackson itself boasts close to 20,000 sq. ft. of event space and three restaurants/bars on-site, including the delicious and popular Drago's Seafood which offers New Orleans inspired cuisine.

Job Overview: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to high standards of quality.

Responsibilities and Duties:

* Set up banquet room as instructed by Banquet Captain to include linen, service-ware and glassware.
* Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
* Greet guests and respond to requests in a friendly and courteous manner.
* Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
* Replenish beverages as necessary, and check with guests for overall satisfaction.
* Once banquet is complete, reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function.
* Perform all assigned side-work to include replenishing condiments and restocking banquet shelves with supplies.
* Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
* Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
* Perform other related duties as assigned.

Job Requirements

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

* Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
* Knowledge of the appropriate table settings and service-ware.
* Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
* Ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel.
* Ability to remember, recite and promote the variety of menu items.

* Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
* Ability to operate beverage equipment, e.g., coffee maker.

Physical Demands:

* Ability to speak and hear
* Close and distance vision
* Frequently walking with some standing at times, possibly extended distances; ability to bend when necessary
* Frequently lift/carry up to 25 lbs.
* Occasionally lift/carry up to 50 lbs.
* Ability to reach with hands and arms in any direction and kneel and stoop repeatedly


* Any combination of education, training or experience that provides the required knowledge, skills and abilities.
* Ability to obtain any government required licenses or certificate. CPR Certification and/or First Aid training preferred.
* No prior experience required. Prior hospitality experience required.
* Additional language ability preferred.

Job Details

Entry level

About this location

room Count:
location Type:


Customer Service


Dental Benefits
Disability Insurance
Family Medical Leave
Flexible Spending Account (FSA)
Health Insurance Benefits
Hotel Discounts
Job Training
Legal Consultations
Life Insurance
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Hilton Jackson
The Hilton Jackson hotel offers a variety of rooms and suites to perfectly
accommodate the modern traveler. Our hotel in Jackson, MS is only 13
miles from the Jackson-Evers International Airport and offershow more
show more
Address1001 East County Line Road, Jackson, MS, 39211 View map
Property typeHotel 
room Count251-500 
location TypeUrban 

People (5)

Barbara DoucetVP of Human ResourcesBarbara Doucet joined Spire Hospitality as our VP of Human Resources. Barbara spent the last 11 ½ years at Omni, starting at the hotel level before being promoted to regional and corporate positions, culminating to her current role as VP of HR supporting well over 50 upscale full-service hotels and corporate. Barbara and her team will continue to have an intense focus on team member support, culture, recruiting, retention and employee development and will work closely with the hotel teams to support our future growth.
Bill DeforrestVice ChairmanBill DeForrest’s hotel experience began with entry-level associate positions then moved to general manager, regional director of operations, vice president of hospitality management and vice president of sales and marketing. He joined Lane Hospitality, now Spire Hospitality, as senior vice president of development in 1996 and was promoted to President & CEO in 2000. After more than 20 years leading what is today Spire Hospitality, DeForrest serves as the Vice Chairman of the company. Under Bill’s leadership, Spire Hospitality established itself as one of the leading and most respected hotel management companies, and Bill continues to be involved in its growth in the Vice Chairman role. DeForrest earned an MBA from the University of Denver and has served on numerous boards, state hotel associations, industry leadership groups and charitable foundations, including The Summit Foundation, Utah Hotel & Lodging Association and local resort association boards. He currently serves on IHG Owners Association board of directors and was previously chairman of the association. DeForrest led more than 6,000 members of IHG Owners Association as global chairman in 2011.
Bill KeatingExecutive Vice President & Chief Financial Officer30+ years of experience in strategic planning, finance, real estate development and operations. Responsible for the development of office, residential, retail and mixed-use projects. Prior to Spire Hospitality, Keating worked extensively in acquisition activities for Lane Industries and its subsidiaries, overseeing more than 25 acquisitions in the hospitality, radio broadcasting and security service industries.
Dawna ComeauxSenior Vice President25+ years in the hospitality industry, representing all major hotel brands, including 260 hotels across 45 states with more than 8,000 employees Prior to joining Spire Hospitality, Comeaux led the sales, revenue management and operation teams of one of the largest third-party hospitality management companies, Pillar Hotels and Resorts Previously, Comeaux held the Senior Vice President of Sales and Senior Vice President of Operations role for Archon Hospitality and was an Area Director of Operations for Prism Hotels
Chris RussellChief Executive OfficerIndustry veteran overseeing a diverse portfolio of assets from Marriott, Hilton, IHG and independent hotels. Previously led Archon Hospitality, the in-house hotel management company for a Goldman Sachs subsidiary. Archon sold in 2011 and the business was rebranded Pillar Hotels & Resorts where Russell remained President/CEO managing over $2 billion of assets consisting of 260 hotels in 45 states with 8,000 employees. Pillar Hotels & Resorts sold to Aimbridge Hospitality in 2016 and subsequently joined Spire in 2018.

Culture (6)

We love having fun!
Celebrating Success
People • Purpose • Passion
National Wear Red Day in honor of Women's Heart Health
We love to give back to our communities: A Bed for Every ChildThe hotel partnered with A Bed for Every Child to build and donate beds for children without. We were thrilled to be able to participate in this very worthy cause.
We celebrate people. We celebrate culture.Join the family at Spire and experience the difference. Happy #nationaluglysweaterday from our holiday heaven to yours.
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