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Assistant General ManagerAiden by Best Western Scottsdale NorthScottsdale, AZ
A property of: HD-Hospitality
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Job Description


Assistant General Manager 

Aiden by Best Western Scottsdale North NOW OPEN! 

The Brand New Aiden by Best Western Scottsdale North seeks an experienced Assistant General Manager to join our team! 

Our full service boutique hotel features 164 spacious guestrooms and suites, Duke's- our on-site restaurant and bar open nightly, outdoor heated pool & spa, poolside cabanas, state of the art fitness facility with aqua massage, Starbucks and flexible indoor and outdoor meeting and banquet space. We recently opened and are actively seeking an AGM to add to our key management personnel. 

Reporting directly to the General Manager the Assistant General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals. As a key member of the property leadership team, the Assistant General Manager works closely with the General Manager and all departments to influence the total operation of the property. 

Job Requirements


Core Job Requirements

Responsible for assisting with the overall performance of the properties operations to include but not limited to Guest Satisfaction, Brand Quality Assurance, Budget and Labor

Executes the training of all associates as it relates to brand and company standards to maximize revenues and service culture

Be responsible for maintaining compliance and up to date on new initiatives for the brand and company

Be aware of and in compliance of all local and state laws

Implement and train on all company procedures that relate to cost control and inventory management

Maintain positive relationships with Management company, Property owners, associates and clients

Support and inspect to ensure cleanliness, safety and security standards are being maintained

Support guest experience and satisfaction in all operations

Works closely with hotel departments including Sales, Front Office, Housekeeping, Maintenance and F&B to ensure property and company goals are being achieved.

Additional Requirements:

In addition to the core job requirements, skill sets and work related experience: the ideal Assistant General Manager must have:

Previous Hotel Management experience (Required)

Previous experience with major brands (experience with Jonas Chorum PMS a plus) 

Candidates must possess the skills and experience to lead a team to consistently deliver exceptional guest service

Excellent communication and problem solving skills

Development of leadership and hourly staff

Maintain a high quality product

Ensure that hotel policies and brand standards are followed

Please include salary expectations / requirements. 

In addition to base salary, the successful candidate will also enjoy two weeks paid vacation after 1 year and paid holidays along with the generous Best Western hotel discount program for personal travel. 

We are Cool, we are Chic, we are Edgy - We are Aiden... and we are growing. Join our team today!

Job Details

Mid level
Salary ($45k - $50k)

About this location

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Hotel Discounts
Paid Holidays
Paid Sick Days
Paid Time Off
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Aiden by Best Western Scottsdale North
Brand new hotel located in the heart of it all! Located at 101 and Shea
Blvd and directly across from Honor Health Scottsdale Shea Medical
Center we are just a short drive from all the most desirable show more
show more
Address10801 North 89th Place, Scottsdale, AZ, 85260 View map
Property typeHotel 
room Count101-250 
location TypeUrban 
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