Assistant F&B Manager - Room ServiceLoews Miami Beach HotelMiami Beach, FL
A property of: Loews HotelsPosted 4 weeks ago

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4.0

Job Description

  • Greets and seats guests as needed and ensures total guest satisfaction
  • Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
  • Provides floor coverage as needed
  • Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary
  • Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies 
  • Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management
  • Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales
  • Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation
  • Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required
  • Directs staff towards the goals of the Loews Corporation as defined by management 
  • Ensures proper handling of guest checks and payment transactions 
  • Intercedes and/or fills in for employees should need occur 
  • Trains or supervises the training of all department employees 
  • Other duties as assigned

Job Requirements

  • Must have experience in, an able to train and motivate staff
  • Must be able to work under pressure
  • Agility in multitasking
  • Ability to make decisions on imperfect information
  • Decisiveness
  • Must maintain high standards of service.
  • Must be fluent in English (read, speak and write).
  • Excellent communication skills are essential
  • Must be customer service oriented and have excellent hospitality skills
  • Must be flexible to work any shift, including weekends and holidays
  • Must be able to obtain Food Handler’s Card

Job Details

Mid level
Full-time
Salary ($45k - $55k)

About this location

class:
Luxury
room Count:
501-1000
location Type:
Resort

Perks

401(K)
401(K) Matching
Commuter Benefits
Company Discounts
Counseling
Dental Benefits
Disability Insurance
Family Medical Leave
Flexible Spending Account (FSA)
Free Daily Meals
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Loews Miami Beach Hotel
Loews Miami Beach Hotel Be a part of hospitality history when you join
the Loews Miami Beach Hotel Family. An iconic resort located in South
Beach’s Art Deco District, Loews Miami Beach welcomes gshow more
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Address1601 Collins Avenue, Miami Beach, FL, 33139 View map
Property typeHotel 
classLuxury 
room Count501-1000 
location TypeResort 
Company Logo
This property is managed by
Loews Hotels