Assistant Director of Human ResourcesNew York City Growth - Highgate HotelsNew York City, NY
A property of: Highgate Hotels
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Job Description

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Employment Status

Full-Time

Overview

The Assistant Director of Human Resources is responsible for assisting the Area Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.

Responsibilities

  • Main contact for employee relations; warm, helpful & upbeat personality will be key to this role!
  • Coach and support HR Manager and HR Specialist
  • Point of contact for union and labor relations, including Shop Stewards
  • Process paperwork for documenting, coaching, hiring, and terminating employees.
  • Schedule and facilitate Orientation, Diversity & Inclusion, and additional trainings.
  • Key figure in planning and executing employee events (meetings, picnics, parties).
  • Manages all aspects of recruiting
  • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
  • Compile review list and distribute to departments.
  • Compile Turnover Report, copy and distribute.
  • Enter payroll information on computer (wage information, changes).
  • Conduct prescreening interviews.
  • Respond to unemployment claims, maintain unemployment logbook.
  • Maintain new hire, termination, transfer and promotion logbook.
  • Audit hours worked in payroll reports for eligibility of benefits.
  • Compile wage surveys.
  • Monitor and maintain Leave of Absence log.
  • Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
  • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
  • Maintain complimentary room night log, process employee requests.

Job Requirements

Qualifications

Education & Experience:
  • College degree preferred
  • At least 3 years of progressive Human Resources Management experience in a hotel or a related industry;
  • Recruitment experience in the hospitality field required.
  • Experience in union environment preferred.
  • Previous supervisory responsibility preferred.
  • College course work in related field helpful
  • Familiarity with and knowledge of employment laws are helpful


General Requirements
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.

IND1

Job Details

Senior level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Urban

Values

Belonging
Greatness
Growth
Innovation
Leadership
Pioneering
Trust
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New York City Growth - Highgate Hotels
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Address129 West 46th Street, New York, NY, 10036 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeUrban 

Culture (3)

Aga Khan FoundationThe Aga Khan Foundation brings together human, financial and technical resources to address some of the challenges faced by the poorest and most marginalized communities in the world. Special emphasis is placed on investing in human potential, expanding opportunity and improving the overall quality of life, especially for women and girls.
Save the ChildrenSave the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.
Sustainability EffortsHighgate and its portfolio of properties are committed to incorporating environmentally friendly initiatives into our day-to-day activities. As part of our continued sustainability efforts we are proud to support Clean the World® in promoting waste reduction programs through the recycling of soap and bottled bath amenities — helping to protect the environment, preserve natural resources, and reduce costs.
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Highgate Hotels