Area Catering Sales ManagerHOLIDAY INN DULLES Dulles, VA
A property of: B. F. Saul Company Hospitality Group
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Job Description

Overview

The Area Catering Sales Manager position is focused on selling the Corporate Segment. This position is responsible for selling the area hotels with emphasis on all public areas in support of the hotels' rooms and catering merchandising efforts. Focus on championing customer and owner objectives in support of Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance. This position requires active participation in the direct sales effort and is responsible for activities and procedure. This is a position requiring direct customer focus and ability to sell our products and services to a wide range of market segments. This position is also responsible for generating new business and maintaining existing client/corporate accounts.

Responsibilities:

  1. Sales/Revenue Maximization: Responsible for achieving catering revenue goals through food, beverage, room rental and audio visual sales goals by business development, account management and hotel site sales calls. Also responsible for maximizing space potential and maximizing food and beverage minimums. Consistently pursues up-selling opportunities to maximize revenue potential. Achieves business revenue goals by developing, building and maintaining excellent client relationships through community involvement, local visitors' bureau, bridal organizations, charity events and cultivating client database. Uses expertise to advise and implement changes to catering operations based on sales and client comments.
  2. Cost Control: Support the management of catering expenses to maximize hotel profitability. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Assists with the preparation and management of the department budget. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
  3. Guest Service: Support client satisfaction by ensuring catering service standards are met and clients' needs are responded to in a timely manner. Ensures effective communication of client needs from catering to appropriate operational departments. Resolves clients' complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable.
  4. Technical Acumen: Responsible for utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in Delphi on a daily basis. Utilizes sales tools, and other market intelligence.
  5. Safety/Risk Management: Support catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.
  6. Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.




PI130902128

Job Requirements

Qualifications

Education: High school diploma or GED required. College degree or equivalent experience preferred. Professional membership and community involvement desired. Strong and proven ability to utilize Microsoft office,FDC and Delphi required.

Experience/Knowledge/Skills/Abilities : Prior hotel catering sales experience desired. Heavy emphasis in sales with knowledge of food and beverage operations is desired. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment.

Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.

EEO AA M/F/Vet/Disabled

Job Details

Mid level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Adaptability
Collaboration
Community
Fun
Respect
Success
Teamwork

Perks

401(K)
Company Discounts
Dental Benefits
Health Insurance Benefits
Life Insurance
Paid Holidays
Tuition Reimbursement
Vision Benefits
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HOLIDAY INN DULLES
HOLIDAY INN DULLESshow more
Address45425 Holiday Drive, Sterling , VA, 20166 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

People (2)

STEPHANIE HOVICE PRESIDENT OF HUMAN RESOURCESStephanie Ho is the Vice President of Human Resources of the B. F. Saul Company Hospitality Group. In her role, Stephanie leads the Human Resources function for the group and is responsible for providing strategic, tactical leadership to fulfill the company's One team! values and culture, execute business strategies through the Hospitality team talent. Prior to joining the B. F. Saul Company, Stephanie had Regional Human Resources oversight, managing 25 full/select service hotels spanning 10 states. Prior to her Corporate career, she worked in unionized hotel properties in Washington DC as the Director of Human Resources. She also worked in Operations in various countries and held managerial positions in Sales before making a career move to Human Resources. Stephanie graduated with First Honors at Swiss Hotel Management School in Switzerland with a degree in International Hospitality Management. She currently serves as a co-chair for the American Hotel Lodging Association (AHLA) Career Development Committee. She also served as an Advisory Member for the DC Workforce Investment Council - Hospitality Intermediary Program. Stephanie currently resides in a lake house in Reston, VA, with her husband and daughter. In her free time, Stephanie enjoys hosting meals for her loved ones and exploring the DC restaurant scene.
MARK G. CARRIER, CHAPRESIDENTMark G. Carrier is the senior officer of the B. F. Saul Company Hospitality Group. The B. F. Saul Company is a privately held diversified real estate and finance concern based in the Washington DC area. The Hospitality Group owns and operates a portfolio of business class hotels, which are affiliated with Intercontinental Hotels Group, Marriott and Hilton and The Hay-Adams one of the nation's finest hotels. He represents the company in relation to lenders, franchisors, clients, governmental agencies and industry associations. Carrier is the current Chairman of the American Hotel and Lodging Association, the nation's advocacy organization for the hotel industry. He has served as Vice Chairman and Secretary- Treasurer of the AHLA and has a long-term engagement on various committees and task groups. Carrier is a past Chairman of the IHG Owners Association, the global franchise owners association of Intercontinental Hotels Group. He serves on Marriott's Distribution Advisory Committee and Emerging Technology Advisory Group. He also serves on the Distribution Advisory Group for Hilton. Carrier is the immediate Past Chairman of the Tyson's Partnership. This organization represents the interests of the diverse stakeholders in Tysons, Virginia in the focused effort to turn the area into America's Next Great City. Carrier is the Chairman Emeritus of Visit Fairfax, the county's tourism promotion organization. Carrier is a member of the Cornell Hotel Society as well as the Cornell Real Estate Council. Carrier has received the Kemmons Wilson Service Award from the IHG Owners Association He was also named Virginia Hotelier of the Year by the Virginia Hotel and Travel Association.
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B. F. Saul Company Hospitality Group