Front Desk Agent
Full-Time

Hilton San Francisco Financial District
San Francisco, CA

A property of: Aimbridge Hospitality Posted 9 days ago

SAVE

Compensation: $32.06 to $33.50 per hour

Join Our Team as a Front Desk Agent! 

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 

KEY SKILLS/RESPONSIBILITIES

  • Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.  
  • Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly.  Strong verbal and written communication skills for interacting with guests and team members. 
  • Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. 
  • Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. 
  • Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed. 

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred. 
  • Familiarity with hotel management software and Microsoft Office suite. 

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information Located in the heart of downtown San Francisco, this Hilton is conveniently located crossroads of the Financial District, Chinatown, and North Beach. It features an on-site restaurant and bar and an award-winning concierge service. A coffee machine and a 55-inch flat-screen smart TV is included all of the air-conditioned rooms at Hilton San Francisco Financial District. Each room is furnished with a large work desk and an ergonomic desk chair.

Application deadline for Colorado positions:

Hilton San Francisco Financial District

A Financial District stay with views of the Bay

With views of Alcatraz and the San Francisco Bay, we’re less than a mile from the Ferry Building, Union Square, and Coit Tower. The Italian restaurants – and iconic City Lights bookstore – of North Beach are just three blocks away. Our technology lounge, The Cloud, features floor-to-ceiling TVs and comfy chairs, and we have a restaurant and wine bar.

Address 750 Kearny Street, San Francisco, CA 94108
Property Type Hotel
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