Community Ambassador

Full-Time

Vari started by developing the world’s leading sit-stand desk converter to help a coworker with back pain, but now we’re so much more than a desk. We are flexible workspace solutions made simple and installed fast. We’ve shipped products to more than 120 countries, and our solutions are in 98% of Fortune 500 companies.

About the Role

Our VariSpace Community Ambassadors are the heart of our tenant experience. The tenant’s experience will be your top priority, even if it means stepping outside of your job description. As the do-ers and the first face people see, tenants rely on you for a wide range of things from hot coffee to a warm smile. The role of the Community Ambassador is a fundamental element to the success of VariSpace. The Community Ambassador elevates the tenant’s experience by working and collaborating with leadership, their team, Vari and vendor partners to meet and exceed VariSpace goals in the following areas.

Responsibilities

Tenant/Guest Experience- Make a positive impression that will stick with tenants, visitors, and guests of VariSpace by:

• • Owning the lobby experience to include reception desk, seating areas, and coffee bar. Ensure presence for all tenant/guest/visitor interactions. Attention to detail is key to ensuring the lobby always remains clean and orderly.
  • Leading the arrival experience of all tenants, guests, and vendors. This includes assisting guests and vendors in locating tenant suites and answering questions as needed.
  • Assisting with the on-boarding of all new tenants to VariSpace.

Operations- Be the eyes of the property, catching problems before our tenants do, and working closely with property management to include:

• • Performing regular exterior and interior tours to ensure that services such as maintenance, janitorial and security.
  • Reporting any needs/issues throughout the building.
  • Interaction and check-ins with the Security Supervisor includes addressing security issues throughout the building.
  • Managing the process for all deliveries to VariSpace by ensuring delivery to appropriate suite. Coordinates tenant deliveries when using loading dock.
  • Providing a well-maintained fitness center.
  • Managing the tenant lounge coffee bar from preparing daily coffee to overseeing inventory and ordering supplies.

Events- Elevate the meeting room experience by ensuring a smooth process from beginning to end by:

• Overseeing the reservation process, set-up, support during the event, and post-event clean-up.

Qualifications

• • Minimum 1 year of general office experience and a high school diploma
  • Customer Service experience in a retail or office environment
  • Hotel/hospitality or event coordinating experience a plus
  • Cheerful and upbeat personality with phenomenal interpersonal skills
  • Attention to detail and strong organizational skills are a must
  • Ability to multi-task
  • Must be self-motivated and take initiative with projects
  • Able to work independently, be punctual, and consistently meet deadlines
  • Proficiency in Outlook, Word, and Excel is required
  • Able to communicate effectively with all levels of the organization, as well as all levels of tenants/guests/customers

Why Vari?

• • State of the art On-site Gym, spa-like locker room, and Chair Massage Pod
  • Enhanced paternity / maternity / Adoption programs
  • 401k and profit-sharing plan
  • Personal time off / Volunteer time off
  • Team building events on and off site
  • Mentoring and career development
  • Education reimbursement
  • Wellness program and insurance premium discounts
  • At-home work set-up

Equal Opportunity Statement

Vari provides equal employment opportunities to applicants and employees without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.