Pool Bartender

Seasonal Part-Time

SUMMARY:

The Molly Pitcher Inn has an exciting Pool Bartender opportunity at our beautiful Navesink River-front property in Red Bank, NJ.  At our boutique hotel, our renowned food and beverage program is an integral piece of the Hotel experience, and we are looking for talented individuals to join our team.  Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with our team members. It is essential that the Pool Bartender remain professional at all times, and that guests and colleagues are treated with courtesy and respect, under all circumstances. Every hotel employee is a guest relations ambassador, every working minute of every day.

Scope: Responsible for service execution to all Pool guests for beverage service and food service in absence of Pool server. 

RESPONSIBILITIES:

• Serve food & beverages in accordance with company standards, in a professional, courteous manner.
• Protect the establishment and guests by adhering to sanitation, safety, & alcohol beverage control policies.
• Comply with responsible alcohol service guidelines, including serving guests responsibly.
• Comprehensive understanding & knowledge of all menu ingredients and preparations.
• Operating proficiency of point of sales system.
• Always maintain effective communication with Manager and fellow teammates. 
•  Demonstrate patience, empathy, & sincere hospitality at all times with internal & external guests. 
• Prepare the bar by completing all established side work prior to the start of service.
• Service all guests with a smile & a warm, sincere greeting, using guest name whenever possible. 
• Prepare all beverages consistent with established hotel standards.
• Assist guests in selecting food and beverages by presenting menu, offering beverages, and answering any questions about the menu.
• Utilize point of sale systems to efficiently transmit orders for bar and kitchen by recording guest choices, identifying guest special dietary needs and special requests.
• Maintain effective line of communication between manager and fellow employees.
• Serve all menu items ensuring accuracy and guest satisfaction with item, providing appropriate accompaniments and condiments.
• Always maintain visual observation of guests to identify any guest in need of attention. Take note of guest body language.
• Maintain table setting by removing courses as completed quietly; replenishing utensils; having beverages replenished.
• Conclude guest experience by acknowledging guests’ choice to stay with us; offer a warm and sincere invitation to return. Use guest name whenever possible. 
• Obtain payment after reviewing verifying check in POS system; issuing bill; accepting payment; delivering bill and payment to guest; returning change or credit card and signature slip to guests.
• Complete all end of shift side work duties.
• Accurately complete end of shift paperwork and cash drops.

REQUIREMENTS:

• TiPs Certified or comparable alcohol service training
• Registered ABC card
• 2 Years of Bartending Experience in Food & Beverage Operation, Country Club or Full-Service Restaurant. Excellent people skills and the ability to remain calm under pressure
• Pleasant, helpful, outgoing, enthusiastic, & courteous in dealing with guests & co-workers.
• Presents a professional appearance by wearing approved uniform and name tag.
• Ability to multitask and work well in a high-volume work environment.
• Dependable team player with successful record of work attendance
• Ability to listen and communicate effectively.
• Ability to handle guest concerns in a tactful and caring manner
• Ability to stand or walk for extended periods of time.
• Ability to reach, lift, bend and carry heavy objects
• Flexibility to work varied shifts including nights and weekends
• Basic math skills to accurately process guest transactions
• Previous bartending experience

PHYSICAL REQUIREMENTS:

• Ability to stand and walk for extended periods of time.
• Ability to work in the cold, heat, and sun for extended periods of time. 
• Ability to climb stairs, bend, reach above shoulders, kneel, twist, & grip items while carrying up to 25 lbs.
• Ability to reach, lift, bend and carry heavy objects up to 25 pounds.
• Hearing and visual ability to observe and detect signs of emergency situations.
•  Must be able to respond to visual and auditory cues (telephone, radio)

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the employee’s department leadership. Furthermore, this description is subject to change, at the sole discretion of the hotel, and in no way creates an employment contract, implied or otherwise; each employee remains, at all times, an “at will” associate.