Marketplace Assistant Manager

Full-Time

Description

Key Responsibilities:

• Assist the Marketplace Director in achieving sales and service goals.

• Oversee daily operations of both the retail store and the F&B segment of the Marketplace.

• Deliver exceptional guest service, responding quickly and effectively to customer needs or concerns.

• Supervise and coach Marketplace team members to maintain high performance and morale.

• Support scheduling and labor management to ensure adequate coverage in both areas.

• Ensure all F&B offerings are stocked, presented properly, and handled in compliance with safety and sanitation standards.

• Monitor product quality, freshness, and expiration dates in the Marketplace F&B section.

• Open and close store and Marketplace operations, handling cash reconciliation and deposits.

• Assist in receiving, tagging, restocking, and organizing merchandise and F&B inventory.

• Maintain accurate inventory controls for both retail and Marketplace F&B items.

• Uphold cleanliness and organization throughout the retail and Marketplace spaces.

• Enforce and adhere to all company policies and procedures.

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree a plus.

• 1–3 years of experience in F&B operations, with supervisory experience preferred.

• Strong leadership, communication, and guest service skills.

• Ability to manage multiple priorities in a fast-paced resort environment.

• Familiarity with POS systems, inventory management, and Microsoft Office.

• Flexible availability, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand for extended periods.

• Ability to lift up to 50 lbs as needed.

Benefits:

EOS Hospitality is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Holiday benefits. For your financial wellness EOS provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our Hotel Room Discount programs provide additional incentives for choosing EOS as the employer of your future.

EOS Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.