Director of Housekeeping

Full-Time

Fort Lauderdale Hotel

Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center, immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport.

Be a part of the pre-opening team for theOmni Ft. Lauderdale Hotel!

Opening Fall 2025, theOmni Ft. Lauderdale Hotelis a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

To manage, direct, and coordinate all functions of the Housekeeping department. To maintain impeccable levels of cleanliness and upkeep. To ensure cost controls are in place. To support a positive work environment for all associates.

• Maintains standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping ratings, and ability to execute all Omni Hotels facility standards and guidelines.
• To ensure a smooth, efficient, and economic operation in the Housekeeping department. To specify and purchase supplies, and record all data pertaining to the Housekeeping department.
• To effectively monitor the preventative maintenance program throughout the hotel.
• To maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness.
• Constantly monitor and control all labor cost for the Housekeeping department, achieving targeted payroll.
• Monitoring of hiring, disciplining, development, promotions, and terminations to insure positive associate relations.
• To maintain Housekeeping turnover to an acceptable level.
• To maintain close coordination, communication, and interaction with front desk, to ensure rooms are available for sale, and with Engineering to ensure guest rooms and all public areas interior and exterior are at peak operative levels.
• Directly control the issuance and retrieval of associate uniforms.
• Directly control the key control program for all Housekeeping associates.
• Monitor all guest requests to ensure they are met within prescribed time limits.
• Inspect and tour all public areas, and VIP rooms daily.
• Monitor guest’s complaints accordingly and take corrective action when necessary.
• Maintain and administer monthly linen inventories, responsible for action plans to address shrinkage.
• Assist with budget process as required by Director of Rooms.
• Monitor all Housekeeping inventories to ensure adequate supplies are available, complete analysis of amenity consumption.
• Knowledge of hotel facilities and events.
• Always comply with Omni standards & regulations to encourage safe & efficient hoteloperations.

• 3-years of Housekeeping management experience in hospitality preferably in a larger hotel operation.
• Prior Director of Housekeeping leadership experience required.
• Previous experience in large 4-diamond convention hotel strongly preferred.
• Experience in forecasting & scheduling, daily reviews and analysis of operating results preferred.
• Reading, writing, and oral proficiency in the English language required, must be able to communicate with guests and staff professionally and with empathy.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Exceptional guest service skills.
• Able to set priorities for the Housekeeping department and provide feedback to others that enhances performance.
• Strong organizational skills with strong attention to detail, and the ability to multi-task and provide guest follow up in a fast-paced environment.
• Must be able to work closely and communicate with all associates, departments, guests, and clients in a professional manner.
• Must be highly service-oriented and a team player.
• Be able to make quick decisions and possess good judgment.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion of arms and hands.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.