Pool Server - Resort Pools
Seasonal Full-Time

Omni Barton Creek Resort & Spa
Austin, TX

A property of: Omni Hotels & Resorts Posted about 22 hours ago

SAVE

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Pool Server | Seasonal for the beautiful Barton Creek Resort & Spa!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

We are proud to announce that we are ranked among the best resorts in Texas:Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Responsibilities

  • Ensure guests have an exemplary experience through warm welcomes, anticipatory service, and fond farewells.
  • Provide outstanding service to guests in a friendly and professional manner, following proper steps of service.
  • Maintain full familiarity with menus and beverage offerings, including wine service, and confidently upsell when possible.
  • Take food and beverage orders, process payments, and present accurate checks using the MICROS system.
  • Monitor and maintain the cleanliness, organization, and safety of the pool deck, restaurant area, and all service stations.
  • Restock towels, empty towel bins, and ensure pool areas are free of debris and trash.
  • Maintain and replenish the complimentary beverage station.
  • Ensure umbrellas, tables, salt and pepper shakers, sugar caddies, and other poolside amenities are clean and presentable.
  • Assist in seating guests, answering phones, and cross-training among other food and beverage outlets as needed.
  • Communicate and enforce pool rules with grace and kindness to ensure guest safety.
  • Report facility issues promptly to the Office Coordinator, immediate supervisor, or manager.
  • Follow safety procedures and report any unsafe conditions or work practices.
  • Attend department meetings and required company training sessions.
  • Assist in the orientation and training of new associates.
  • Perform other duties as assigned by the restaurant manager.

Qualifications

  • High energy with a strong service mindset and a can-do attitude.
  • Conversational English-speaking abilities required.
  • Must have and maintain current Texas Food Handlers and TABC certifications.
  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
  • Must be able to work in a fast-paced environment and multitask effectively.
  • Prior serving and cash-handling experience preferred.
  • MICROS experience preferred.
  • Must be able to work flexible shifts, including nights, weekends, and holidays.
  • Must be able to lift up to 50 lbs. and work primarily outdoors in varying weather conditions.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

applicationassistance@omnihotels.com

Omni Barton Creek Resort & Spa

AUSTIN, TEXAS

EXPERIENCE TRUE HOSPITALITY AT OUR TEXAS HILL COUNTRY RESORT 

Tucked into the Texas Hill Country, Omni Barton Creek Resort & Spa is the ultimate retreat. Find your serene escape and a taste of the modern Texas high life on 4,000 acres of enchanting countryside at our Austin resort. Relax at the world-class Mokara Spa or lounge poolside with a refreshing cocktail and scenic hillside views. Discover four scenic golf courses by day and head to downtown Austin by night to experience everything the “Live Music Capital of the World” has to offer. Proudly ranked among the best resorts in the world - #16 in the World and #3 in the Southwest Conde Nast Traveler Readers' Choice Awards 2024- you can’t miss Omni Barton Creek Resort & Spa during your next Austin getaway.

Address 8212 Barton Club Drive, Austin, TX 78735
Property Type Hotel
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