Maintenance Technician

Full-Time

Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

To ensure a safe, efficient, well-maintained hotel environment whileproviding maintenance services to guests in a courteous, professional andengaging manner.

• Assist hotel guests with any guest room maintenance issues (plumbing, lighting,electrical, painting, etc)
• Performpreventative maintenance responsibilities on all guest rooms as assigned
• Maintain all mechanical items in guest rooms and public areas.
• Work as a teamto keep the back of house areas and equipment in safe, good working order.
• Clean all workareas after completing job.
• Assists mechanics and external contractors in repairs of hotel property and equipment.
• Completion ofall assigned work orders and daily tasks.
• Receive direction for house calls via radio.
• Have a thoroughunderstanding of Omni fire alarm procedures and other emergencies.
• Have a thoroughunderstanding of Omni Hotel rules and regulations.
• Have a thoroughunderstanding of OSHA rules and regulations.
• Be familiar with all hotel amenities and hotel facilities
• To be familiar with the inter-relationship between the different departments (to include PBX,Guest Services, Housekeeping, F&B outlets, Banquets, Sales,Engineering and Purchasing)
• Maintain 4 - Star/4 – Diamond Standards of guest service
• Aid guests in locating other areas of the hotel(walk them to destination if possible)
• Follow all company safety and security policies andprocedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Effectively operate computer, two wayradio, power and hand tools required to complete responsibilities.
• Deliver personalized, memorable guestexperiences by utilizing the Power of One
• Perform other duties | special projectsas assigned by Engineering Management

• Excellent customer service and problem solving skills
• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Maintain aprofessional business appearance, attitude, and performance
• Prior building maintenance experience and/or relevant technical training
• Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.
• Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.