Omni Care Weddings / Events Internship - Summer 2025

Full-Time

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious dcor.

Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

The Omni Care Internship Program is a hands on training opportunity for someone to learn various aspects of the hotel business. This position is a “utility player” who will rotate throughout various departments and positions based upon business need. Omni Care Interns are provided an internship opportunity that will result in acceptance into our LID (Leader in Development) program at the end of the season based upon performance.

• Communication with other Event Concierge team and Managers to ensure a seamless experience
• Handles all associated events with Black Swan Reservations, LA Reserve Reservations, Bridal Brunches and Events, Groom's Party Events, WRB Group Resumes, WRB Gift Bag Needs.
• Handles local hotel transportation needs for WRB's.
• Basic knowledge of hotel departments and purpose in fulfilling guests’ needs
• Proactively maintains relationships with local Catering houses, Wedding Venues, Private Clubs and large churches for WRB lead sourcing.
• Manage and assist all aspects of hotel events to include day to day coordination
• During meetings and conferences, will ensure arrangements are to specifications and ensuring satisfaction by creating memorable experiences
• Being proactive in problem resolution, keeping clients advised on current status of events and functions, including items pending that need follow up
• Multi-task and prioritize multiple requests and information; time management skills are necessary
• Flexible in working various entry level service positions within the property.
• Attend to and anticipate guest’s needs.
• Demonstrate adaptability and flexibility in scheduling.
• Demonstrate excellent teamwork.
• Attend Omni Care Internship training and enrichment seminars through the season.
• Maintain a clean and safe work environment.
• Perform any other duties as assigned by the Operations Leader.
• Special projects as assigned by Department Manager

• Strong communication skills – both written and verbal required
• Strong customer service skills
• Previous experience in a customer service position preferred
• Willingness to learn and take on different projects
• Ability to adapt to changing environments
• Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.
• Ability to work nights, weekends, and holidays

Omni Hotel & Resorts is an Equal Opportunity Employer