Conference Services Coordinator

Full-Time

Chicago Hotel

Sweet Home for sure… Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago. We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition.

Omni Chicago’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Chicago Hotel’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.

Handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.

Salary for this position: $27/hour.

Upon meeting eligibility requirements Full Time Associates at Omni Chicago Hotel are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, Pre-Tax Commuter Program, 401k, Select Paid Holidays and Paid Leave Accrual.

Additional associate benefits offered include discounts at the restaurant, use of hotel fitness center, discounted parking options, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

•Schedules and prioritizes work load to meet deadlines of all managers.

•Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.

•Maintains reader files.

•Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.

•Checks own mailbox in the morning and afternoon.

•Answers calls to sales office by third ring.

•Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received.)

•Enters group information (sites, resumes) in Access.

•Enters work orders in Synergy as directed by managers.

•Assists unassigned managers as needed.

•Updates bulletin boards on assigned months.

•Gathers materials and mails packages to clients as necessary.

•Takes detailed inquiry leads and submits to appropriate manager.

•Inputs amenities into Epitome for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)

•Processes outgoing mail.

•Covers for reception during lunch

•Takes minutes at committee/assistant meetings as directed.

•Participates in schedule rotation for late coverage on days the office closes early.

•Must be able to work alone as well as work well with others.

•Must have good communication skills.

•Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).

•Previous knowledge of Delphi, Opera and Synergy preferred.

•Must have good organizational skills.