Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will:

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone everyday.
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.

Benefits

Medical
Dental
Vision
Life
Long/Short Term
401-K
Supplemental Insurance
Professional Growth and Development Opportunities
Compensation: Based on Experience
Travel Discounts

Hyatt Place Nashville Opryland

Feel your best at our Nashville, Tennessee, hotel with multiple dining options and spacious rooms located near some of Nashville's best attractions. Take a 15 minute ride to downtown Nashville and bar hop on Broadway, take in a show at the Ryman Auditorium or the Grand Ole Opry and explore the Country Music Hall of Fame. After you're done taking in what Nashville has to offer, come back to your own space at the Hyatt Place Nashville/Opryland and enjoy amenities such as free Wi-Fi, a seasonal outdoor pool, a 24-hour fitness center and on-site dining.