Senior Food & Beverage Manager

Full-Time

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Omni Hotels & Resorts is seekingSenior Food & Beverage Managerfor the beautiful Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

The Senior Food & Beverage Manager oversees aspects of the food and beverage operations within the resort outlets to assist the Director of Restaurants. The role is pivotal in ensuring the highest level of associate engagement and guest satisfaction while maintaining operational efficiency and achieving financial objectives.

• Primary responsibility to oversee daily operations of Room Service, amenities, and Jim Bob’s operations.
• Secondary responsibility for assist the Director of Restaurants in overseeing all resort outlets.
• Ensure compliance with health and safety regulations.
• Maintain high standards of quality control, hygiene, and health and safety.
• Manage and improve all processes to improve guest satisfaction to achieve best in class results with Medallia Feedback, Social Media Feedback, Coyle Shops, and Forbes shops.
• Train and mentor F&B staff to consistently achieve four-star service standards.
• Conduct performance evaluations and provide feedback. Hold one-on-one meetings with direct reports.
• Foster a positive and collaborative work environment with appropriate accountability.
• Develop talent and create consistency in our service delivery.
• Develop and implement staff training programs to enhance service quality. To include POE, MOS and Forbes trainings.
• Address guest concerns and resolve any issues promptly.
• Monitor and respond to guest feedback to continuously improve service standards.
• Develop and maintain relationships with regular guests and VIPs.
• Implement and uphold hotel policies and procedures.
• Ensure all grooming standards and service basics are in compliance at all times.

• Minimum of 5 years of experience in a senior F&B management or GM equivalent role.
• Ability to work weekends, holidays and 50-hour work week.
• Experience working in multi-unit resorts and high-volume establishment.
• Strong leadership, communication, and interpersonal skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficient in Microsoft Office and familiar with F&B management software.
• Required TABC and Food Handlers certificate
• Ability to stand for extended periods and lift heavy to moderate objects as necessary.
• The role requires a dynamic individual who can adapt to a fast-paced and changing environment.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com