Travel Industry Sales Manager

Full-Time

Position Objective

Travel Industry Sales Manager drives transient market sales through strategic account management, relationship building, and proactive sales initiatives. This role is responsible for managing luxury consortia accounts, high-end travel agencies, travel advisors, executive travel, and wholesale and entertainment groups. The ideal candidate will have a strong background in luxury hotel sales, exceptional negotiation skills, and a deep understanding of the travel industry.

Essential Job Functions

Developing and Executing Sales Strategies

• Lead the Travel Industry Sales function, ensuring production goals and client expectations are met.
• Manage relationships with luxury travel consortia such as Virtuoso, Signature Travel Network, American Express Fine Hotels & Resorts, Ensemble, Altour, AAA, and Travel Leaders.
• Develop and execute sales plans focused on revenue growth and market expansion.
• Analyze market trends, competitive intelligence, and travel patterns to identify opportunities.
• Collaborate with the revenue management team to create targeted promotions and packages.
• Represent Hotel Bennett at industry trade shows, sales missions, and regional account activation events.
• Organize and lead familiarization (FAM) trips and client events to promote the hotel.
• Strengthen relationships with local tourism organizations and CVB to enhance brand visibility.

Revenue Maximization

• Provide proactive leadership to drive maximum revenue potential.
• Contribute to weekly revenue strategy meetings with the executive team.
• Develop initiatives to capture new business and shift share from competitors.
• Enhance the hotel’s presence in national and international travel programs..

Managing Sales Activities

• Oversee daily sales activities and key account management.
• Conduct sales calls and presentations to secure new business.
• Work with marketing and Global Sales team to create targeted campaigns for the travel industry segment.
• Selectively sell corporate transient and travel industry business to optimize room revenue and F&B sales.

Analyzing and Reporting 

• Utilize sales systems to analyze performance, identify trends, and implement strategies to achieve financial goals.
• Provide data-driven insights for financial projections and sales forecasts.
• Review sales and guest satisfaction metrics to drive continuous improvement.

Customer Service & Relationship Management

• Foster strong relationships with clients and industry partners to ensure long-term business success.
• Provide an exceptional client experience by understanding their needs and exceeding expectations.
• Collaborate with internal teams to ensure seamless service delivery and guest satisfaction.
• Represent Hotel Bennett at key industry events to build and maintain relationships with high-end travel professionals..
• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
• Demonstrates commitment to Salamander Collection operating principles and philosophies.
• Serves the clients by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Education/Experience

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field.
• Minimum 3 years of experience in luxury hotel sales, with a focus on leisure transient markets.
• Proven track record of managing travel industry accounts and driving revenue growth.
• Strong industry connections within consortia, luxury travel agencies, and corporate travel sectors.
• Exceptional negotiation, communication, and presentation skills.
• Ability to travel for sales calls, tradeshows, and industry events.Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.