Director of Banquets

Full-Time

Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

The Director of Banquets is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.

• Lead, manage, and motivate a team of banquet staff to provide exceptional service and achieve event goals.
• Oversee all aspects of banquet events, including planning, setup, execution, and breakdown.
• Collaborate with clients to ensure their needs and expectations are met, from event concept through to delivery.
• Manage the budgeting and forecasting process for all banquet operations, ensuring profitability and cost control.
• Maintain inventory and supplies necessary for successful event execution, ensuring quality standards are met.
• Coordinate with the culinary team to ensure food and beverage services meet guest expectations.
• Handle event logistics, including room setup, audiovisual equipment, and special requests.
• Develop and maintain strong relationships with clients, vendors, and suppliers.
• Ensure compliance with health, safety, and sanitation regulations.
• Assist with the recruitment, training, and development of banquet staff.
• Assist Banquet Director in the performance of duties.
• Oversee and maintain all banquet equipment, function spaces and cleanliness of all banquet areas.
• Control payroll and maintain assigned records.
• Coordinate functions with Service Staff.
• Coordinate services required by Stewarding Department.
• Ensures appropriate setup of functions.
• Oversees functions flow smoothly and trouble free.
• Hire staff, discipline staff, evaluate their performance and document all aspects of their employment.
• Training programs both group and individual to stress service, safety and product knowledge.
• Evaluating and pre-planning, being prepared for large groups and special functions including holidays.
• Work in a safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual.
• Assist Banquet Director in the performance of duties.
• Oversee and maintain all banquet equipment, function spaces and cleanliness of all banquet areas.
• Control payroll and maintain assigned records.
• Coordinate functions with Service Staff.
• Coordinate services required by Stewarding Department.
• Ensures appropriate setup of functions.
• Oversees functions flow smoothly and trouble free.
• Hire staff, discipline staff, evaluate their performance and document all aspects of their employment.
• Training programs both group and individual to stress service, safety and product knowledge.
• Evaluating and pre-planning, being prepared for large groups and special functions including holidays.
• Work in a safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual.
• Monitor and assess staff performance, provide feedback and foster an environment of continuous improvement.

• Some College Preferred.
• Must have a minimum of 3 years directly related Banquet/F&B experience.
• High volume banquet organizational detail and communication skills.
• Strong management, leadership and team work ethics.
• Able to work flexible schedules including evenings, weekends and holidays.
• Needs to understand 4 diamond service-beverage controls.
• Must understand associate administration and Human Resources procedures.