Location

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, theyve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spas associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

To describe the duties of the Player Service Representative who is responsible for giving the highest level of customer service while maintaining the quality of our daily golf operations.

Responsibilities

Essential Functions:

Enthusiastic greeting of every guest
A Player Service Representative is always assessable for any and every need of the guest
Follow through with each guest when his or her visit is complete
Provide a customer friendly environment
Make sure your work area is spotless and organized, and each area of the operation is aesthetically pleasing
Responsible for providing continuous detailing and maintenance to the golf course equipment and facility (E.g. Golf Cars, workstation, practice range, emptying trash receptacles, etc.)
Responsible for every group arriving to the first tee on time
Handling and cleaning of guests clubs & golf carts
Ensuring the practice facility is presentable at all times (E.g. Range bags are picked up, and/or pyramids are stocked and presented in an orderly manner.)

Tools and Equipment:

Radios, golf cars, golf bags, range picker, shag bags, hose, and towels

Qualifications

Mostly outdoors around cart staging area and practice
Must be able to lift 60 pounds of golf clubs/buckets of practice balls
Must be able to operate a golf car
Must be able and willing to stand for 8-10 hours each shift.
Must have an outgoing and positive disposition.
Knowledge of appropriate verbiage for fine dining setting(preferred)
Previous customer service experince.
Weedend availability.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

applicationassistance@omnihotels.com.

Omni Homestead Resort & Spa

HOT SPRINGS, VIRGINIA

DISCOVER HISTORIC HOT SPRINGS AND MORE AT AMERICA'S FIRST RESORT

RECOGNIZED BY TIME MAGAZINE AS ONE OF THE WORLD'S GREATEST PLACES FOR 2024

The Omni Homestead Resort & Spa has been delighting vacationers—including 24 U.S. presidents—for over 250 years. A recently completed $170 million renovation restored the historic character to this Allegheny Mountain resort in Virginia, from the Great Hall to the guest rooms and the bathhouses at the iconic Warm Springs Pools. Our one-of-a-kind resort features a two-acre water park and top-ranked golf courses, including the nation’s oldest first tee in continuous use. Deepen your experience at The Omni Homestead Resort & Spa with a soothing massage at The Spa. Enjoy local favorites at eight charming restaurants and bars and taste wines from fine regional vintners. However you choose to spend your vacation at our Hot Springs, VA resort, it’s guaranteed to be memorable.