Location

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description

To oversee the successful run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments

Responsibilities

Essential Functions:

Responsible for opening and closing procedures for pool scape- all associates, cleanliness and service opportunities.
Create and deliver clear stand-up plan for team daily, at start of each shift- Oceanside/ Rentals team
Take guest reservations pool and beach rentals and creating a welcoming experience
Host and assist execution of daily craft offerings, camp themes
Demonstrate creativity, crowd management quality service with every interaction
Effectively handling guest complaints and resolving issues with courage and confidence
Communicate end of day recap to management detailing action items, staff issues, follow up needed, etc.
Inspect all department areas daily, monitoring cleanliness, organization and reporting of safety hazards with follow up
Must be able to work with many different departments to serve our guest needs and requests

Qualifications

Computer Programs Utilized:

Kronos (correcting missing punches, time edits)
Birchstreet (supply ordering)
Microsoft Outlook/Calendar
Microsoft Excel
Resort Suite (reservations, charging tickets)
Xola

Working Environment & Physical Demands:

Exterior and occasionally interior of hotel with exposure to various weather conditions

such as extreme heat, cold, rain, wind, sun and darkness with limited lighting

Must be able to stand and exert well-paced mobility for up to 6 hours in length
Must be able to lift up to 25 lbs. on a regular and continuing basis
Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular

and continuing basis

Must be able to bend, stoop, squat and stretch to fulfill lifting task

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.

Omni Amelia Island Resort & Spa

AMELIA ISLAND, FLORIDA

RELAX AT OUR OCEANFRONT FLORIDA RESORT

On the tip of a barrier island in northeastern Florida, award-winning Four Diamond-rated Omni Amelia Island Resort & Spa welcomes guests to a serene location overlooking the white sands of Fernandina Beach and the Atlantic Ocean. Enjoy days relaxing on the largest pool deck in northeast Florida, including an adults-only pool, family pool and splash pad. Indulge in a personalized spa treatment or squeeze in a workout at our Fitness Center. Score a “birdie” on 36 holes of championship golf or hit an ace on clay tennis courts at our Amelia Island resort. Our 402 guest rooms and suites are modern and bright with furnished balconies to enjoy uninterrupted ocean views. The resort’s restaurants cater to all tastes with family-friendly options, signature buffets and prime steak and seafood eateries. With a pristine beach, walking and biking trails and access to preserved marshlands for kayaking and paddle-boarding at your doorstep, there’s no better place for a Florida vacation than our Amelia Island beach resort. You’ll also find that our resort is the perfect backdrop for your next meeting, event or gathering, with 80,000 square feet of on-site event space.