Cluster Revenue Manager

Full-Time

Cluster Revenue Manager

A unique opportunity has become available for a knowledgeable, experienced and commercially astute Cluster Revenue Manager to join our Revenue Management team based in Freehand, Chicago. As a Cluster Revenue Manager, you will be confident in dealing with people, experienced in executing strategies to grow the business and possess a warm and friendly personality. Please note this role is a full time, office-based role.

Who Are We

Generator is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price.

No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Cluster Revenue Manager.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart.

Nuts And Bolts Of The Job

·         Work closely with the Revenue Management team, General Managers, Sales and Reservation teams of the cluster you are looking after

·         Analyse trends in data to develop winning revenue management strategies and outperform your competitive set

·         Maximise total revenue of the property through business mix optimisation and rate manipulation

·         Provide ongoing insight about revenue performance of your cluster to all stakeholders

·         Forecast demand per market segment for your cluster and provide supporting commentary to the management

·         Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan

·         Manage the overbooking strategies for your cluster to maximise occupancy levels

·         Monitor and control all functions of the revenue management system and the accuracy of the reporting solution

·         Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business

·         Be commercially savvy in exploring new distribution channels and technology partners for Freehand and Generator

·         Take the initiative to proactively adapt strategy and tactics in changing market conditions

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description

What’s In Your Dna

·         Highly organized, creative and forward-thinking problem solver

·         Inquisitive, logical and objective in your approach to systems setup

·         Knowledgeable of revenue management theory

·         A strong and clear communicator to all levels of the business

·         Resilient, determined, driven and inspired to achieve challenging targets

·         An optimistic, independent self-starter with a knack for identifying business opportunities

·         Willing and able to travel internationally

·         You must be eligible to work in the US to be considered for this role

Your Rock Star Experience

·         At least 3 years of experience in hospitality revenue management

·         Knowledgeable of the global travel and accommodation market

·         Fluent in English. Other languages will be appreciated

·         Outstanding time management & ability to work under pressure

·         Excellent written and verbal communication skills

·         Technically proficient with the full range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products

Employment Requirements: Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment. This position does not offer sponsorship of Work Visas.

Generator is an Equal Opportunity Employer and Drug Free Work Place.

Our Employee Benefits

·         Birthday holiday in addition to your yearly holiday allocation

·         Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment

·         Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made 

·         Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good

·         Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback

·         2 free nights’ accommodation across any of our Generator x Freehand properties globally

·         Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)

·         International career opportunities so you can travel the world while working with us (win-win!)

·         Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!

·         Online learning tools to help you develop, learn and grow

So You Think This Might Be You?

That's cool. Check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Employment will be based upon personal capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

Join Us and help us achieve our Vision!