Welcome Booth Greeter

Full-Time

Description

Job Summary: The Welcome Booth Greeter will be responsible for welcoming guests, providing necessary information, and offering assistance to ensure a positive and efficient experience. This role is vital in creating a warm and professional first impression for visitors.

Key Responsibilities:

• Greet and welcome guests with a friendly and positive attitude.
• Provide guests with necessary information about the venue, event, or services.
• Answer questions, direct guests to specific areas, or provide maps or brochures.
• Ensure that guests are following safety protocols, if applicable.
• Assist with check-in or registration processes as needed.
• Monitor guest flow and direct traffic to reduce congestion and ensure smooth movement.
• Handle inquiries and resolve basic customer issues or concerns promptly.
• Maintain a clean and organized booth area, ensuring it is stocked with necessary materials (e.g., brochures, maps).
• Assist with event coordination or logistics, such as directing guests to the proper locations or sessions.
• Collaborate with other team members and provide support when needed.

Qualifications:

• High school diploma or equivalent (or working towards it).
• Excellent communication and interpersonal skills.
• Friendly, approachable demeanor with the ability to stay calm under pressure.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong customer service skills.
• Previous experience in customer-facing roles or event support (preferred but not required).
• Basic knowledge of the venue or event, or ability to quickly learn necessary details.

Physical Requirements:

• Ability to stand for extended periods.
• Must be able to move around the venue and assist with guest navigation.

Work Environment:

• Indoor or outdoor environments depending on the venue.
• May involve working in high-traffic areas with frequent interaction with guests.