Description
About The Perry Hotel
The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era.
Responsibilities/Duties:
- Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques.
- Set restaurant for service by setting tables with candles, napkins, service plates, utensils and glassware
- Put customer orders into POS to relay information to the bar and kitchen by recording guest’s choices, identifying special dietary needs and/or special requests in a timely manner.
- Ensures guests receive immediate, friendly, and personalized service to build their intent to return.
- Guides guests to select food and beverages by presenting menu, offering cocktails, suggesting courses, explaining the specials, identifying appropriate wines, answering food preparation questions, etc.
- Stay updated on current menu choices, specialties and menu deviations, items that are 86’d, etc.
- Serve guests by picking up and delivering orders from bar and kitchen; deliver appropriate accompaniments and condiments.
- Respond to guest cues to anticipate when additional service is needed.
- Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills or other special needs
- Maintains positive guest satisfaction by exceeding service expectations.
- Properly open and pour wine tableside
- Handles guest complaints or directs them to a manager.
- Operates point-of-sale system with high level of efficiency and handles large amounts of currency.
- Practices proper cash handling procedures by addressing the point-of-sale system after every transaction, properly organizing money, counting change back to guests, and following appropriate checkout procedures.
- Complete all side work as directed by management.
- Work with all other team members in a respectful and professional way to accomplish all department tasks and responsibilities.
- Support all department initiatives and programs as requested by management
- Perform basic cleaning tasks as needed or directed by management.
- Adhere to grooming, uniform and appearance standards consistently.
The Perry Hotel offers it employees:
Competitive Wages
Subsidized Dormitory Style Housing
Paid Vacation Time
7 Paid Holidays
Employer-Sponsored Health Plans
Dental Insurance
Vision Insurance
Disability Insurance
Supplemental Insurance
Life Insurance
401K with Company Match
And Much More
Come Join Our Team...
The Perry Hotel & Marina
Fish the backcountry, dive the Vandenberg, or surrender to the urge to unwind poolside with a dark rum on the rocks. The agenda? No agenda at all. The Perry Hotel is come-as-you-are casual, a pet-friendly place where salt air and five-star service create an irresistible waterfront oasis.
Address |
7001 Shrimp Road, Key West, FL 33040 |
Property Type |
Hotel |
# Jobs |
2 |