Restaurant Manager

Full-Time

Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Responsible for the management of Parkers Restaurant and covering Last Hurrah Bar as needed. Directing, implementing and maintaining all daily aspects of the Food and Beverage Outlets.

• Monitor dining rooms for seating availability, service, safety, cleanliness and wellbeing of restaurant guests.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff have completed side work checklists for F&B outlets.
• Assist in overall management of the outlets.
• Check liquor pars and order daily supplies.
• Hold pre-shift meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach, and correct staff’s service in a professional manner.
• Examine food preparation and beverage presentation.
• Responsible for scheduling and completing daily payroll.
• Participate in interviewing/recruiting new employees.
• Prepare maintenance requests and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check the bar controls, shot glass use, red lining, and bottles totally empty daily.
• Approve paid time off requests.
• Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, disciplinary actions.
• Maintain work email and responses.
• Maintain knowledge of the property and events.
• Conduct monthly department meetings.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform, name tag, radio, and earpiece when working.
• Participate in company required trainings.
• Champion and drive the Omni/Power of Engagement culture.
• Complete China, glass, and silver inventory. Communicate any inventory needs.
• Communicate and order linen needed for outlets.
• Assures adherence to cashier reconciliation of allover/short cashiering, missing check reports, comp checks and other related cashier reporting and accountability procedures.
• Any other responsibilities as outlined by the department head.

• 2 years’ F&B Management experience, preferably in a 4-star high-volume restaurant or hotel, is preferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers.
• Must be able to work in a fast-paced environment and multitask.
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Collaborate with culinary team in creative in food presentations, specials, and promotions.
• Must have and maintain current Food Handlers and TABC certifications.
• Knowledge of Micros a plus.

Physical Requirements:

• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without