Description

Overnight Security Agents assist with arrivals after normal business hours, communicate all issues and concerns to the Resort Manager, and monitor security at the resort for unregistered guests, guest parking or other issues requiring attention all while providing excellent customer service.

This is an overnight position with shifts that vary from 9pm-6am.

Guest Interaction & Communication:

Greet visitors, vendors, and contractors, directing them to their destinations.

Obtain names and information from guests entering the resort.

Answer telephones courteously, relaying information to appropriate channels.

Handle guest questions, complaints, and concerns directly or escalate to the appropriate department.

Resort Oversight:

Drive the property to escort guests, deliver provisions to cabins, and monitor resort amenities for unregistered guests or issues

requiring attention.

Conduct routine checks of guest sites, noting deficiencies or maintenance issues, such as water, sewer, or parking problems.

Assist with noise complaints, parking enforcement, and other security responsibilities.

Monitor and report unusual occurrences, ensuring safety procedures are followed.

Administrative & Operational Support:

Receive and track packages and mail for resort operations.

Tag vehicles for removal by the owner at unrented transient sites.

Communicate all issues and concerns to the Guest Services Manager and Resort Manager.

Other Duties:

Perform other tasks as assigned to ensure the smooth operation of the resort.

Requirements:

High School Diploma or GED.

Valid driver’s license.

Good verbal and written communication skills.

Reasonable computer proficiency, including the ability to use email and the internet.

Strong organizational and customer service skills.

Flexibility to respond to resort needs during non-business hours.

Ability to lift at least 25 pounds.

Ability to read maps and follow directions.

Hard-working, dependable, and willing to take direction.

EOE

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Hourly Rate: $20.00

Remote: No

Housing Provided: No

Sun Outdoors El Capitan

Discover Coastal Ring in Santa Barbara

Treat the family to memorable camping on California's Central Coast at Sun Outdoors Santa Barbara, formerly Ocean Mesa RV Resort. Our fantastic resort is situated in Santa Barbara, where the Pacific Ocean and Ynez Mountains offer a spectacular setting and stunning backdrop for activities and adventure.

Choose your experience with a selection of spacious RV and tent sites. Enjoy fun amenities like a heated swimming pool and our amazing market that features camping gear, souvenirs, local wine, craft beer, and beach gear. Gather for seasonal outdoor movie nights on the market lawn. Or explore trails on docent-led hikes, take the kids to our llama and goat farm, and check out the events hosted at the El Capitan Canyon Market, located at El Capitan Canyon, our sister resort.