Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
Handle guest complaints ensuring guest satisfaction.
Train and develop team members and ensure all required training is complete according to standards.
Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Performs housekeeping, laundry, and houseperson functions whenever necessary.
Other duties as assigned.

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.

Art Ovation Hotel, Autograph Collection

Step into a one-of-a-kind boutique hotel in downtown Sarasota, Florida. Located near Sarasota Bradenton Airport, St. Armands Circle and Ringling College of Art and Design and one mile from the beach, Art Ovation Hotel is an art-inspired hotel unlike any other. Hotel features include the Perspective Rooftop Bar, Overture Restaurant and rooms with stunning views of Sarasota, the marina and Bayfront Park. A year-round outdoor pool and artful interactions not found anywhere else set us apart from the usual hotels in Sarasota. Guests enjoy sketchbooks, coloring pencils and a ukulele in their rooms, and can watch local artists hone their craft in our Artist's Studio. With on-site art installations, performances and workshops, we bring you into the experience. Perks include self-parking, in-room musical instruments, use of two beach chairs with a portable cooler and bike or kick scooter rentals. Art Ovation Hotel is the perfect Sarasota hub for a romantic getaway, family vacation, meeting, wedding or gala.