Assistant Front Office Manager

Full-Time

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The Assistant Front Office Manager supports the Front Office Manager in overseeing daily operations of the front desk and related guest service areas. This role ensures exceptional guest experiences, efficient team operations, and alignment with hotel standards and goals.The annual salary range is $60,000.00 to $62,000.00. This position is eligible for an annual bonus based on individual and hotel performance.

Stylish. Iconic. Entirely Radisson Blu. Join this award-winning team of Moment Makers as our next Assistant Front Office Manager.

Be a part of the rich culture of a luxury downtown property. Radisson Blu Aqua boasts 334 chic guest rooms and an impressive 8,000 square feet of fitness spa rooms and facilities. The first Radisson Blu in the United States is within walking distance from Millennium Park, the Magnificent Mile, and Navy Pier.

WHAT WE OFFER:

Day 1:

• Discounted parking at $8 a day
• Free daily meal
• Discounted room rates with Choice Hotels
• Percentage off restaurant dining at Firelake Restaurant
• Employee Assistance Program

1st of the Month after 30 Days of Employment:

• Full benefits package, including health, dental, vision, short & long term disability, pet insurance, and so much more!
• Employer paid Accident insurance and HSA contribution
• 401(k) Retirement Plan

90 Days:

• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement
• 401k Retirement Plan

1 Year:

• Paid Floating Holidays

Skills/Requirements:

• Minimum one year in a supervisory or management front office position required
• Previous management experience required
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• High school diploma or GED required, bachelor degree preferred
• Strong organizational skills, critical thinking skills, problem solver
• Strong computer systems skills including; reservations and reporting systems
• Strong Microsoft Office suite and reporting system skills
• Must work well in stressful, high pressure situations
• Must be able to accurately follow verbal and written instructions and communicate effectively
• Works well independently or as part of a team
• Strong attention to detail
• Strong mathematical and organizational skills required
• Commitment to exceptional guest service
• Willing to work a flexible schedule including weekends and holidays
• Adheres to the policies and procedures of the hotel

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.  All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.