Spa Supervisor

Full-Time

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Responsible to coordinate and supervise spa staff, i.e massage therapists, estheticians, nail technicians, attendants and front desk schedulers.

• To work as part of the spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Ability to deliver Omni Standards of service to Hotel guests while maintaining the Four-Diamond appearance at all times.
• Ensure Fitness Center is maintained and set to Omni standard at all times.
• Coordinate opening and closing schedules for front desk and attendant’s contingent on business demands.
• Monitor provider’s schedules and make changes contingent on business demands.
• Ability to lead by example by motivating.
• Ensure all guest challenges have been resolved in a timely manner and management is made aware of the situation.
• Work closely with Spa Director to communicate spa goals and objectives, policies and procedures, prices and relevant information to spa team.
• Able to perform other tasks or projects as assigned by Spa Director.
• Book and confirm appointments, greet guests, provide tours, beverages and check in and checkout guests.
• Motivate the front desk and spa team to up-sell, cross-sell and pre-sell services and products by creating incentives with Spa Director to increase revenue sales.

• High school diploma or the equivalent.
• Minimum 2 years spa experience working in a customer orientated environment.
• Responsible, dependable team player.
• Must be self motivated and have strong organizational skills.
• Must be flexible and cooperative.
• Able to stand and walk up to 8 hours per day.
• Able to lift and carry up to 20 pounds.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.