Busser
Full-Time

Hotel Valencia Santana Row
San Jose, CA

A property of: Valencia Group Posted 8 days ago

Up to $900 RETENTION PROGRAM PAY, and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city an

Compensation: $18.55 per hour

JOB SUMMARY:       

Restaurant busser is responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, supporting servers staffs and to be attentive to our Guests’ needs, making them feel welcome and comfortable.

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Responsibilities:

  • Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils.
  • Clear tables of dishes, cups, utensils and drinkware after each customer.
  • Maintain a clean and sanitary bussing station.
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
  • Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
  • Contribute to team effort by accomplishing related results as needed
  • Provide welcoming phone greeting and following Guest ordering procedures.
  • Perform basic cleaning tasks as needed or directed by management or supervisors.
  • Assist with special events as needed
  • Adhere to grooming and appearance standards consistently

Qualifications:

  • Previous serving experience required
  • Excellent oral communication skills required
  • Positive interpersonal skills required
  • Must speak English fluently and be able to write in basic English
  • Food Handlers Certification and TABC Certificate

Physical abilities:

  • Sitting:  Occasionally.  Sitting in a backed chair when doing paperwork
  • Standing/Walking:  Frequently.  Walking up to three miles per day on cement, asphalt, tile, and   carpet.
  • Crouching (Bend at knees):  Occasionally.  Inspecting rooms.
  • Handling /Grasping:  Frequently.  Performing inventories and handling documents.
  • Climbing:  Frequently.  Climb stairs.
  • Reaching (Overhead/extension):  Occasionally.  Inspecting rooms.
  • Pushing/Pulling:  Average weight occasionally 10 lbs.  Maximum weight occasionally 30 lbs.
  • Lifting/Carrying:  Average weight frequently 10 lbs.  Maximum weight occasionally 50 lbs.

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Working Environment:

  • All interior areas of the hotel.
  • Exterior of hotel with exposure to weather conditions.
  • Exposure to hazardous chemicals in a controlled environment.

Hotel Valencia Santana Row

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.

Address 355 Santana Row, San Jose, CA 95128
Property Type Hotel
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