Customer Support Specialist

Remote Full-Time

We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

As part of the application process, you will be asked to complete an assessment. If you pass, you will gain access to projects. Based on the quality of your work, you will continue to receive projects regularly. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Benefits:

• This is a full-time or part-time REMOTE position only available to the US and Canada.
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly, with bonuses for high-quality and high-volume work

Responsibilities:

• Come up with diverse conversations over a range of topics
• Write high-quality answers when given specific prompts
• Compare the performance of different AI models
• Research and fact-check AI responses

Qualifications:

• Fluent in English
• A bachelor's degree (completed or in progress)
• Excellent writing and grammar skills
• Strong research and fact-checking skills to ensure accuracy and originality