Location

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities

Complete knowledge of service time, menu and specials
Prepare, deliver and serve orders using Moments of Service
Inquire if additional service is needed
Responsible for each check
Pick up trays and tables
Responsible for set-up, delivery and presentation of amenities
Must consult with supervisor on any food pick up difficulty
Attend all designated staff meetings and training sessions
Complete any tasks and side duties assigned by manager
Responsible for maintenance and cleanliness of room service areas
Aid guests in locating other areas of the hotel (walk them to the destination if possible)
Adhere to cash handling standards
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

Must have previous food and beverage experience in fine dining or hotel
Room Service experience is preferred
Must be able to work a flexible schedule including weekends and holidays
TABC and Food Handler certifications are require
Candidates must be able to speak fluent English

Omni Grove Park Inn Resort & Spa

ASHEVILLE, NORTH CAROLINA

EXPERIENCE OUR HISTORIC ASHEVILLE RESORT

HOTEL REOPENING UPDATES

The Omni Grove Park Inn & Spa has been welcoming travelers for over a century. Located in the foothills of the Blue Ridge Mountains, close to Blue Ridge Parkway - America’s Favorite Drive, our historic Asheville resort provides a serene, meaningful escape. Recalibrate, reconnect with family and celebrate with loved ones at our resort. Spend leisurely days relaxing in mineral pools of a subterranean spa, enjoying rejuvenating treatments or golfing on a Donald Ross-designed championship course. Our Asheville, NC hotel restaurants and bars cater to every taste, offering a variety of culinary experiences. Guest rooms are family, ADA and pet-friendly, decorated with romantic charm and modern touches. Our resort in North Carolina is not to be missed.