Business Transient Sales Manager

Full-Time

ABOUT EATON WORKSHOP

The mission of Eaton Workshop is to subvert business conventions through radical practices to create progressive social change. Our community gathers to collaborate, inspire, share, and support each other in their shared mission to create a more just world where we are all liberated to be our truest selves. Our properties champion our brand pillars: Impact (social justice and environmental sustainability), Culture (the arts, literature, theater, music), Media (radio, film), Wellness (holistic mind-body-spirit healing), and House (purpose-driven collaborative workspace), as well as beautifully designed, ethical hotel and F&B offerings.

We encourage people from underrepresented groups to apply to work with us at Eaton Workshop - people of color, women, LGBTQ, international citizens, indigenous, artists, activists, and more. We welcome professionals who strongly believe in our mission and can demonstrate parallel or applicable experience and skills to help us achieve it. We do not discriminate on the basis of religion, gender, age, or disability status. We are looking for people who embody integrity, compassion, humility, a radical approach to social change, and a collaborative spirit. We are not looking for people who pursue ego, who put profit above all else, and who don’t truly support our mission. Ultimately, we are looking for people who have an adaptive mindset and see the value in going beyond the status quo.

OUR HOTEL

Eaton DC is our flagship property located in the heart of downtown Washington, D.C. at 12th and K Street, N.W. In addition to our 209 rooms and 15,000 square feet of meeting space, Eaton D.C. features a radio station, cinema, holistic wellness center, members workspace, art exhibits, artist residencies, chef-led restaurant, bars, coffee shop, and more.

POSITION

The Business Transient Sales Manager will be responsible for generating revenue for the Hotel within the designated markets through goals set by the Director of Sales. The scope of the goals includes being an integral participant in the initiatives set forth by the Sales Department, the Hotel and the Eaton Workshop brand. Goals include developing meaningful relationships with current accounts and developing new business opportunities with an emphasis on supporting the brand mission and vision.

RESPONSIBILITIES AND DUTIES

· Develop strong understanding of Eaton brand, mission and culture initiatives

· Possess expert knowledge of local and global corporate accounts (business travel) 

· Maintain updated knowledge of comp set hotels, corporate and marketplace trends

· Actively participate in corporate and BT travel and tradeshow events

· Continually evaluate, implement, and optimize revenue growth opportunities within segment

· Regularly engage clients through site tours, on-property events, and entertainment

· Proactively solicit and secure corporate segment sales-related opportunities

· Actively upsell business opportunities to maximize revenue opportunity

· Handle incoming inquiries for market segment as defined by Eaton standards

· Maintain updates sales database, including account profiles, contacts and activities

· Follow-up with in-house guests to ensure on-going service to the guest

· Track and report on segment production and pace 

· Maintain travel and other expenses according to budget guidelines

· Work with DOS to create dynamic sales materials, advertising and promotions to hit target customers

· Partner with cross property departments to plan, manage and coordinate requests 

· Develop and maintain effective and respectful relationships with coworkers 

· Attend departmental and hotel meetings as required

Benefits

· Vacation/Sick/Holiday Plan

· Comprehensive matching 401 K plan

· Comp time policy

· Comprehensive Health and Wellness Program to include Medical, Dental and Life Insurance.

KNOWLEDGE & EXPERTISE:

· Any combination of education and experience equivalent to high school diploma

· Ability to speak, communicate and read effectively in English, both verbally and in writing

· Capable of working in fast paced environment and possess high level attention to detail.

· Must possess excellent interpersonal skills, are gracious, friendly and work well with others.

REQUIREMENTS· 

Minimum of 5+ years’ experience in hotel sales, with a strong focus on the corporate travel segment

Strong written and oral communication skills 

Strong presentation skills 

Strong sales prospecting skills 

Proficiency with Microsoft Office and Salesforce Delphi

Familiarity with Eaton's mission-driven approach and desire to contribute to a culture of impact