Restaurant General Manager - Oceanside Restaurant

Full-Time

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

This position is responsible for ensuring proper training and supervision of all associates at the Oceanside Restaurant, Pool and Beach service, Seasonal Paloma & Pico restaurant, and Oceanside to-go window teams. The Oceanside General Manager is to deliver prompt, courteous service to associates and guests in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

• The General Manager of Oceanside will be responsible for performing the following duties for Oceanside FOH associates, Pool and Beach service, Seasonal Paloma & Pico restaurant, and Oceanside to-go window teams. Culinary and Stewarding are managed separately by the Oceanside Restaurant Chef and Executive Steward.
  • Participate in the interviewing and onboarding of all new Oceanside associates. Personally oversee their 30 and 90 day training.
  • Provide ongoing training and development to team - including two Assistant Managers, two Supervisors and a large team of bartenders, servers, barbacks, server assistants and hosts.
  • Hold associates accountable and participate in Omni's progressive discipline policy when necessary. 
  • Lead Daily Standups for every shift. Lead Monthly OST Meetings. Work with leadership team to create a culture of sharing and open communication. Encourage feedback.
  • Promote Teamwork and the Power of One!
  • Work with F&B Director and Assistant F&B Directors to plan annual budget.
  • Create and monitor schedules. Complete weekly payroll and forecasting both weekly and monthly.
  • Monitor and organize inventory, food cost, beverage cost, ordering of supplies, productivity and labor. 
  • Handle guest complaints and personally follow up to ensure guest satisfaction has been met.
  • Must be visible on the floor working alongside team during peak meal service periods.
  • Must promote a safe work environment and educate associates on the importance of following safety guidelines. 

• Previous General Manager experience in a similar Food and Beverage operation required.
• Previous experience working with J1 and H2B Visa program preferred. 
• Must be able to work outdoors in the elements (varying extremes)- rain, wind, heat, cold.
• Able to stand for long periods of time. Able to navigate the (tiered) pool deck and surrounding area with ease.
• Able to lift, push, pull, bend, squat with ease.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be Food Handler and TIPS certified.
• Must be able to work a flexible schedule including weekends and holidays and various shifts (lunch and dinner).

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement