Bellperson

Full-Time

Richmond Hotel

Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.

Omni Richmond’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.

The Omni Richmond Hotel is hiring for a reliable, friendly individual to join our team as a Bellperson. In this role, the individual will be responsible for greeting guests, transferring and storing guest luggage, responding to guest requests and delivering outstanding guest service. This role provides assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

FULL-TIME

PAY RATE: $8.00 + TIPS

General Responsibilities include, but not limited to:

• Greeting and escorting arriving and departing guests in a timely, friendly and efficient manner.
• Organizing, storing, retrieving and transporting guest luggage, as needed, according to guidelines.
• Responding to guest inquiries and requests; Be knowledgeable about all hotel amenities and daily events 
• Assisting in the maintenance, appearance and functionality of equipment to include the bell carts, property designated vehicles, etc.
• Watching for safety hazards and report them immediately to your Supervisor/Manager.
• Attending all mandatory Department and Hotel meetings.
• Completing all required training within time-frame allotted.
• Acting in accordance with fire, health and safety regulations and follow the correct procedures as required.
• Performing other duties as directed, developed or assigned.
• Ensuring the cleanliness and upkeep of the front drive and lobby area.

Qualifications:

• Minimum 18 years of age
• Previous experience as a Bell Attendant/Driver in a hotel/resort preferred
• Able to demonstrate high energy and a passion to serve
• Able to work with little or no supervision
• Able to work as part of a team
• Must meet and maintain Omni's Standards of Appearance expectations
• Possesses strong attention to detail
• Able to effectively communicate in English, in both written and verbal forms
• Ability to meet the physical requirements of the position, such as repetitive movements, lifting up to 50 lbs, and walking/standing for extended periods of time.
• Willingness to work varied shifts, including weekends and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.