Site Coordinator

Full-Time

Fort Lauderdale Hotel

Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center, immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport.

Omni Fort Lauderdale is seeking an organized and detailed Site Coordinator to join the opening team of our brand-new luxury resort!

The Site Coordinator partners with Sales Managers to coordinate and execute client site visits / inspections by reserving guest rooms, handling dining accommodations, walking / reviewing meeting space, creating custom proposals, amenities, requests, etc.  

Our ideal candidate is detail-oriented, efficient, eager to learn/grow in Group Sales / Events, and capable of multitasking in a fast-paced environment.

Location: Onsite, Ft. Lauderdale, FL (not eligible for relocation assistance / not hybrid or remote)

• Coordinate and execute all aspects of site inspections/visits at the property for out-of-market and non-deployed accounts, and partner when appropriate for in-market sales managers
• Partner with sales managers to develop creative aspects of site visits
• Coordinate and plan all Familiarization Tours (FAM) and in-market customer events
• Provide expert knowledge on local destinations (e.g., local attractions, events, etc.)
• Maintain thorough knowledge of Hotel event space, facilities (Restaurant, Spa, etc.), and group dynamics to provide expert guidance and support throughout the inquiry/planning process
• Inspect Guest Rooms/Event Space prior to client arrival for site-visit to ensure highest level of quality
• Meet with walk-in clients and qualify leads for sales managers
• Maintain accounts, contact, activity and group details within FDC
• Track bookings and leads generated from site visits
• Monitor effective resolution of guest issues that may arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders

• Associate or advanced degree in business or hospitality preferred
• Previous hotel sales administrative experience preferred
• Must have good organization skills, attention to detail, and the ability to multi-task
• Ability to maintain strict confidentiality and manage multiple priorities
• Must maintain a professional business appearance, attitude, and performance
• Must be able to work independently with minimal supervision
• Must have excellent written and oral communications skills
• Willingness to learn and build upon existing administrative, sales, and customer service skills
• Proficient in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Must have the ability to work extended hours when needed
• This position is a full-time, on-site position with no work from home flexibility

Physical Requirements:

• The ability to sit, walk, and utilize telephone/computer for an extended period.

Working Environment:

• Interior of hotel, in normal office conditions.

Tools & Equipment:

• Computer, copy/print/scan/fax machine, files
• Microsoft Office, FDC, Opera, Synergy, GoCon, Birchstreet, Concur, ResortSuite

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.