Rooms Inspector
Full-Time

Hyatt Place Baltimore/Inner Harbor
Baltimore, MD

A property of: Sage Hospitality Group Posted 2 days ago

SAVE

Compensation: $16.50 to $17.50 per hour

Why us?

Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it’s not just about the work you do, but it’s about who you are. We know your job isn’t your life. That’s why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes—both personally and professionally.

Job Overview

The Rooms Inspector ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests. Responsible for training associates on customer service, cleaning standards, and adherence to the department’s operations. Inspects rooms and assigned areas for cleanliness and maintenance.

Responsibilities

  • Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • �Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • ssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
  • All other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

  • Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
  • Requires supervisory skills.
  • Ability to interpret reports

Physical Demands

  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to communicate with guests and staff
  • Ability to inspect guest rooms and review reports
  • Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
  • Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
  • Carrying up to 35 lbs. of supplies.
  • Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.
  • Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
  • �No driving required.

Salary

USD $16.50 - USD $17.50 /Hr.
As we work to fully resume Sage’s operations, we want to connect with the best and brightest talent out there – YOU! Please click here to learn more about opportunities with Sage and provide your information so we can be in touch.

Hyatt Place Baltimore/Inner Harbor

Hotel overview

Hyatt Place Baltimore/Inner Harbor offers a refreshing blend of style and innovation in a neighborhood alive with cultural attractions, shopping and amazing local restaurants.

An Ideal Baltimore Inner Harbor Location

Hyatt Place Baltimore/Inner Harbor is located close to everything visitors want to do during their trip, including museums, shops, restaurants and more. For football and baseball fans, we’re located less than 2 miles from M&T Bank Stadium and Oriole Park at Camden Yards. Those in town for business will appreciate our location close to Duetshce Bank, Transamerica and Johns Hopkins Hospital and University, while those in town visiting students will love our close proximity to the University of Baltimore and Loyola University Maryland.

Catering To Your Every Need

Whether you’re hungry, thirsty or bored, Hyatt Place Baltimore/Inner Harbor has something to satisfy your needs. Guests can start their day with our free a.m. Kitchen Skillet™, featuring hot breakfast sandwiches, breads, cereals and more. They can visit our 24/7 Gallery Market for freshly packaged grab n’ go items, order a hot, made-to-order appetizer or sandwich from our 24/7 Gallery Menu or enjoy a refreshing beverage from our Coffee to Cocktails Bar.

Address 511 South Central Avenue, Baltimore, MD 21231
Property Type Hotel
# Jobs 5
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